I am still floating from our vacation and we have been home two days. The Moon Palace was better thn I could of imagined. There is something for everyone. From the toddler pool to the swim-up bar pool. This is a very safe resort and it is huge. The restraunts are great and have the best food. We had Italian,... More

IN BRIEF A very large and busy but very high-quality resort. Also a major convention centre that can become quite crowded—but the property is so large that you can usually find a quiet spot to relax. Very good food and drink, at the level that even the buffets were good, with quality food and great selection. Staff work incredibly hard... More

Booked trip from Expedia in December 2012 with 5 families. Did not realize that upon booking that we were booking at Nexus until we had arrived at hotel (wish we were advised by Expedia!!!! 😠). Also did not receive any credit vouchers prior to holiday and upon contacting Expedia they advised that we do not receive any vouchers with our... More

This is my third time visiting the Moon Palace. The staff are very friendly and accommodating. They can't do enough for you or fast enough. We were especially impressed with Yesimin Cab Lucas at the Restaurant Pelicanos. She took very good care of us.

Resort was nice, food was average, and service was great. There were a few individuals that really made our visit much better than average. First of all, our concierge at building 87, Omar was very kind and attentive to what we liked and requested. Then Efrain Itza went above and beyond making sure our group had what we wanted at... More

This was my second visit to moon palace,stayed in nizuc section which is a little bit tired,however the food and the attentive staff more than made up for that,for you lady's out there no need to bring your straighteners as the ones in your room are if not better than g.h.d.There is some building work going on,but that didn't get... More

We've stayed at the Moon Palace (Grand Moon) 4 or 5 times now and and continue to love this place. The quality of the food resort wide is very good including the buffets. The service and friendliness of every single employee on this resort is the best.... The taxi ride to Playa Del Carmen is expensive ($55 usd one way)... More

We have been members of the Palace resorts for about 8 years. We recently became Diamond members just in time for our daughter to get married. She and her fiance had been to the Moon Palace the year prior and loved it so much they decided to get married there. Having been to the Moon Palace before we were delighted... More

Moon Palace was highly recommended to me & my husband for our honeymoon & we are very glad we listened. This All Inclusive hotel is amazing & offers a completely unforgettable experience. Nowhere will ever compare again! All the staff provided a professional, friendly service & were keen to help make our honeymoon one to remember by making us feel... More