We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 175 Cancun hotels »

Moon Palace Golf & Spa Resort

4.0 of 5
Carretera Federal 307 Km 340, Cancun 77500, Mexico
Hotel amenities
Moon Palace Golf & Spa Resort
Ranked #12 of 175 hotels in Cancun
4.5 of 5 stars 4949 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

4,949 reviews from our community

What travellers say about this hotel
  • Very good(110)
  • Room service(97)
  • Sunrise section(58)
  • Great time(56)
  • Hotel zone(55)
  • Pool area(51)
  • Nizuc side(49)
  • Italian restaurant(30)
  • Really nice(24)
  • Friendly and helpful(19)
Traveller rating
    3,027
    1,095
    359
    271
    197
Only show reviews for Family (1527) | Couples (1373) | Business (179)
Date Rating
Fresno, California, United States
1 review
5 of 5 stars Reviewed 26 May 2012 NEW
1
person found this review helpful

This was by far the best resort vacation I have ever taken. The surroundings were beautiful, the food fabulous, and the staff was the best I have ever experienced!!! The restaurant, Los Columpios was wonderful - be sure to have the Mayan Coffee and the by your table made guacamole. Ask for Mario - he is THE BEST! More

Was this review helpful? Yes
London, England, United Kingdom
2 reviews
2 of 5 stars Reviewed 26 May 2012 NEW

We went back 10 years after our honeymoon and first year marriage trips 2001/2002. We had huge expectations to show our 9 year old son the best place in the world where we had him done!!! Then to our surprise was the huge difference overall in the hotel properties itself starting with worn out furniture, poor fabrics of linen and... More

Was this review helpful? Yes
Princeton, New Jersey
1 review
4 of 5 stars Reviewed 24 May 2012 NEW

Beautiful and huge resort. Visited 3 times in 2 years. since they have a 1500 points promotion going on, we were able to use them for room upgrades, spa services, photos and trips. We stayed both in Nizuc and sunrise sides and I personally liked the sunrise side as they have more restaurant selections there. We chose a full moon... More

Was this review helpful? Yes
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 24 May 2012 NEW
3
people found this review helpful

we have just returned from a 14 night stay at moon palace cancun and have to say it excedeeded our expectations in every aspect ..the staff work so hard serving and waiting on you they just make you feel like your the only one that counts .....the pool waiters.. bar tenders work tirelessly and always with a smile and "its... More

Was this review helpful? Yes
Blackburn, England, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 24 May 2012 NEW
2
people found this review helpful

We visited the Moon Palace, Nizuc for our Honeymoon. Our choice of Hotels was our first big bonus and it just got better on arrival. We really were treated like Royalty, from arrival at reception to the maid service in our room. The staff could not have been more helpful or professional, Our room was not just maintained to an... More

Was this review helpful? Yes
Rugby, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 24 May 2012 NEW

Went to Moon Palace for our honeymoon and cannot fault one thing. Everything was amazing! More

Was this review helpful? Yes
Jackson, Mississippi
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 23 May 2012 NEW

My boyfriend and I visited Cancun for a friend's wedding. This was our first trip to Cancun and everything about the trip was FANTASTIC!! The resort was nice, staff was unbelievable - super nice/helpful/down right AMAZING, food (even room service) & drinks GREAT, and rooms were FAB. I had a massage while there and OMG it was the bomb!!! The... More

Was this review helpful? Yes
Sheerness, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 23 May 2012 NEW
2
people found this review helpful

words cant describe this resort, the staff are fantastic, the rooms are fab, the food is excellent, well worth the long flight to get there. cant wait to go back More

Was this review helpful? Yes
Tulsa, Oklahoma
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 22 May 2012 NEW
2
people found this review helpful

We went to Moon Palace at the end of April for our honeymoon. It was absolutely amazing!!! We stayed in the Sunrise building. The housekeeping was excellent, room was always clean every time we came back to the room. They were very nice and polite. If you order room service, be prepared to wait a bit...it took about an hour... More

Was this review helpful? Yes
Midlothian, Virginia
1 review
5 of 5 stars Reviewed 22 May 2012 NEW

Just came back from Moon Palace Resort in Cancun Mexico. This was our third year in a row and this visit was as amazing as the others. Everything is so beautiful and the staff are so friendly and helpful. The food is excellent and so are the drinks. Wilbert, the bartender at the bar leading to the golf course was... More

Was this review helpful? Yes

Travellers who viewed Moon Palace Golf & Spa Resort also viewed

Le Blanc Spa Resort
4.5 of 5 stars 1,592 Reviews
Cancun, Quintana Roo
Show Prices ABS:HotelCheckRates-d154868?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
The Royal
4.5 of 5 stars 2,893 Reviews
Cancun, Quintana Roo
Show Prices ABS:HotelCheckRates-d642781?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Beach Palace
4.5 of 5 stars 974 Reviews
Cancun, Quintana Roo
Show Prices ABS:HotelCheckRates-d152895?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 175 hotels in Cancun, ranked by popularity »

Been to Moon Palace Golf & Spa Resort? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Moon Palace Golf & Spa Resort

  • Moon Palace
  • Moon Palace Hotel
  • Moon Palace Cancun
  • Moon Palace Golf Spa Resort
  • Moon Palace Resort
  • Moon Palace Cancun Mexico
  • Cancun Moon Palace
  • Cancun Moon Palace Resort
  • Moon Palace Golf Resort
Address: Carretera Federal 307 Km 340, Cancun 77500, Mexico
Price range (per night):* 379 AUD - 506 AUD

Owners: What's your side of the story?

If you own or manage Moon Palace Golf & Spa Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Moon Palace Golf & Spa Resort
Show the lowest price for this hotel (from our partners)
Show Prices