My wife and I loved the atmosphere, rooms, accomidations, food and especially the entertainment. Paco and his team took us to the best clubs and we felt very safe. We especially loved all the special VIP treatment. We are already booking our trip for next spring break!! More

I loved my stay overall, The staff was awesome, always very attentive to our needs, I felt like loyalty sort off lol. . It was my second time staying there and it was really cool how some of the people we met last year remembered us. I did miss out on the italian restaurant because the guys in my group... More

Overall had a good stay! Good service, friendly staff. Very clean, ok beds. Pools are ok, bars close a little early (12AM) food was great, the resturant by reservation was awesome very romantic and pretty good food. Beach was fabulous, Lot's of beach chairs no need to wake up early for a spot. Great location right across from the big... More

This resort only has two restaurants. One buffet and the other one is a reservation required and children under 12 are not allowed. If you have children under 12, you will be stuck with the buffet restaurant the whole time and the food is not that good. One other issue they have is "smoking areas" right in front of the... More

Took the family to Park Royal for spring break. It was clean, quite, and fun. The beach is incredible. Perfect for the family, well away from the craziness of college spring breakers. The food was great but would have liked more choices especially for dinner. With only the buffet and the Italian restaurant for dinner we got tired after a... More

The staff at this Hotel is amazing! So helpful and will jump at the chance to make your stay more pleasurable! They are always cleaning something, the place was spotless. Perfect Cancun Hotel for families! Kids have plenty to do to stay busy/happy. Only complaint is there was no waiter service at the pool/beach, had to actually get my butt... More

My friends and I had the best time at Park Royal! I have gone to many other hotels in Mexico and haven't had an experience as perfect as this one.The facilities were beautiful and the food and drinks in the all inclusive were delicious. We enjoyed the buffet for breakfast and lunch and ate at the Italian restaurant for dinner.... More

My wife and three teenagers spent 6 nights at the Park Royal Cancun. I have been fortunate to stay at many top resorts in the US and the Park Royal Cancun was absolutely the cleanest hotel I have ever stayed at. My son and I shared a room on the 5th floor which was more updated (flat screen tv, large... More

I had a mostly enjoyable week - great pools, beach and the bartenders and restaurant waiters were top notch. Those are the good points. The not so good points: - The rooms are very outdated and the beds are extremely hard - The entertainment staff was not good. We had an incident where we paid $65 to have an outing... More