My husband and I arrived at the Cancun airport 8 hours later than expected because of a cancelled and then a delayed flight. We had reserved our airport transfer with Thomas Moore through the Royal's website but we were concerned that anyone would be there to greet us because we arrived after hours. How delighted we were to be greeted... More

We had such a great experience here at the Royal Islander!!! It was definitely a place we would love to revisit again. The rooms were big, the staff were wonderful, the facility was well maintained and the beaches were great. What else can I say, it was a wonderful experience. More

We just returned from Cancun yesterday, 4/21/12. We traded our timeshare for the Royal Islander. Our group included 4 adults and we were lucky enough to have the full villa on the 8th floor. All the rooms view the ocean, but being on the 8th floor gave us a spectacular view of the pool area and the ocean. The balcony... More

My daughter, son-in-law, and I just returned from our second trip to the Royal Islander. We had a wonderful time. It was nice to return and find the same friendly staff waiting to welcome us home! Everything was just as perfect as I remembered it from last year. This year we stayed in a 2 bedroom villa right on the... More

Absolutely the best in everything. Beautiful views, gorgeous beach and life guards on duty, wonderful food (pasta bar!), and the best hotel personnel. I can't wait to go back. More

Excellent staff and facilities....beach is well kept and monitored carefully by the resort....shares resources with two adjacent sister resorts.....awesome comfortable balconey with full kitchen and large one bedroom lockoff available. This is perfect for large families or groups of friends....excellent market on premise........prices reasonable compared to the entire hotel area.... More

This is the 4th year that we have been to The Royal Islander, and has been great every year! The wait staff at the restraurant are first class, as are the poolside waiters! The grounds are always impeccable, along with the beach area. Attention to detail is always key. It is always a good time. More

Had never been to Mexico; booked this resort based on online reviews only and we hit a home run. The Royai islander is a very modern, very clean resort catering to couples and families. Unlike other "family resorts" we've stayed at, this one didn't feel like being trapped in a Chuck E. Cheese. No rowdy college kids, no spring breakers.... More

We were a family of 5 (Kids 6 yrs, 10 yrs and 12 yrs). This was our first time in Cancun. All of the rooms face the ocean so every room has a view. The staff there are incredible and very nice. Convenient grocery store, ATM and restaurant in the hotel that were a little pricey but sure came in... More