If you have an issue and do not speak to the management to try to fix it it is not their fault it is yours because they are not psychic and can only help if they know about it! This is a new hotel opened since December of 2011 and they are working very hard to make sure everyone has... More

Started badly on arrival, check luggage and was told it would be delivered later, 4 hours later we went and retrieved our luggage from where it was unloaded,we payed for the vip packiage, this was also a mistake, no special check in desk as we were lead to believe, also we were to have a bottle of wine and fruit... More

Got back about 1 week ago and had a very good time. The beach was kept clean, rooms were fine and the location was great. This is one of the only resorts with palm trees on the beach. plenty of chairs, nice staff (security doesn't speak english). Only draw back is the bars don't open till 10am.... The only other... More

great place with a great beach, good food and awesome staff especially juan and ernesto at the beach bar. clean and friendly staff very helpful. not much happening at night but you can allways go to the Oasis Grand great restaurant Joys Trattoria and awesome waiter Geovani will definately look forward to go back More

Well when i arrived to the hotel all personal were extremely friendly and very attentive of their guest. The only minor problem i had, i went to the reception and was treated immediately with quick response to my complaints. The Manager Irvin Piña was a great help and made my stay even better. The restaurants were delicious and the pool... More

Just returned from The Sens last night,still shaking sand out of our suitcases.We had an Amazing time on our short trip. The hotel was really beautiful. A very modern feeling. Everything was very clean and well tKen care of.We paid a very reasonable price for our 4 day stay. I will say I feel we got everything we paid for.... More

My girlfriend and I just got back from a week at the Sens Del Mar (Oasis Sens), and over-all we had a good time. It’s a good place for a quick trip if you get a good price, but it is definitely not an amazing or luxurious resort. The hotel was just recently renovated, but it is still a four... More

I was there with my boyfriend for a 1 week, we really spent good time, good food, friendly staff and nice room. Wanna special thank to our friend WILBER from bar really nice person, good bartender, fantastic service and become to our friend !! te extrañamos muchos Wilber saludos desde Venezuela y Manchester :) More

Arrived feb 15 in cancun for first time. Had a wonderful time at the newly renovated sens del mar, despite some early glitches. When i checked in, there was no reservation !!!! turns out my travel agent and tour operator failed to properly book it and the sens oasis office never received the reservation....even though we paid full amount up... More