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Crown Paradise Club Cancun

3.5 of 5
Blvd. Kukulkan Km 18.5 | Zona Hotelera, Cancun 77500, Mexico
Hotel amenities
Crown Paradise Club Cancun
Ranked #62 of 172 hotels in Cancun
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3,734 reviews from our community

Traveller rating
    1,194
    1,306
    591
    365
    278
See reviews for
Families
1608
 
Couples
635
 
Solo
31
 
Business
12
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 21 May 2013 NEW

We have just returned home from the most amazing holiday to the crown paradise!! To be honest after reading the reviews before we went I was a little worried, however I was so relieved when we got the to a nice clean room great pools, great food, not having children ourselves and the crown paradise being a family friendly hotel... More

Was this review helpful? Yes 3
Norfolk United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 21 May 2013 NEW

We returned from Crown paradise on sunday from a 2 week vacation. I'll break it down, Check in- Quite quick and was greeted with arrival drinks which was nice. Drinks- RUBBISH all watered down, we are big red wine drinkers and the wine was terrible, we ended up paying $80 worth of wine just to have with our meals. Disgrace... More

Was this review helpful? Yes 1
Jamaica Plain
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 20 May 2013 NEW

This all-inclusive hotel was big. There where adult-only room but none where available for the days my three friends and I were visiting. There were plenty of lounge chairs with canopies on and off the beach for free which was a nice surprise. The food was ok. Service was ok. Room was ok. all in all jus okay. Our room... More

Was this review helpful? Yes 1
See 2 more reviews by mspeggyb for Cancun
weston super mare
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

Excellent hotel, spotless, good food, perfect location. Staff superb nothing too much trouble. All booze top brands, adult only floors restaurants and pool. Food available 24/7. Beech 100 meters, towels always clean, food everywhere. Rooms kept spotless, grounds immaculate. Great for kids, excellent restaurants on site all in the all inclusive price

Was this review helpful? Yes 2
N.Ireland
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

Ignore the bad reviews on this hotel. They are few and far between but some people just moan for the sake of it! Myself, husband and 11 year old daughter just spent 3 wonderful weeks here. The staff are amazing, always smiling, even though some of them are putting in a 16 hour day. We found the 'Fisherman' restaurant stood... More

Was this review helpful? Yes 4
northamptonshire
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

Very good hotel needs updating but nothing to complain about great food selection! food is available 24hrs any drink available 24hrs inc pop at breakfast never had that before on a A.I make the most of room service that's available free of charge 24hrs and the food tastes better but there's not a great deal to choose from so you... More

Was this review helpful? Yes 1
Atlantic City, New Jersey
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

I don't understand the negetive reviews there are plenty of lounge chairs and space my only complaint was the dirty sidewalks and some of the food mainly breakfast since I don't eat eggs. Upon arriving we were greated with Mimosa's which were great then there was Oscar who was a very funny great guy we arrived around 1pm and our... More

Was this review helpful? Yes 1
Jaki J, Guest Relations Manager at Crown Paradise Club Cancun, responded to this review
20 May 2013

Dear pokerolls I very much appreciate you taking the time to review us on Trip Advisor! I am glad that you enjoyed our fantastic staff;. We pride ourselves on having the best team in Cancun! I am so happy that you enjoyed so many of the little extras you received part of your package and that you also enjoyed our... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW via mobile

Had a fantasic holiday at the crown paradise even thoe it was just me and the hubby there were lots of places to go in the hotel if you didn't want to be in any kids company. We stayed in block 2 in the club rooms with a jacuzzi very clean rooms maids changed bedding everyday, fabulous ocean view from... More

Was this review helpful? Yes
Jaki J, Guest Relations Manager at Crown Paradise Club Cancun, responded to this review
19 May 2013

Dear Lynchynat, Thank you for taking the time to review us on Tripadvisor. You comments help us improve. We appreciate your opinions and for commenting on the quality of our service staff and the cleanliness of our hotel. We take great pride in providing efficient and courteous service to our guests. Our friendly staff goes out of their way to... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 17 May 2013 NEW via mobile

Me and my wife have been to this hotel twice and it wont be the last time we love the place the food is first class even the fussy eaters will find something to eat all the staff work very hard to make you have a good time take no notice of the bad reviews

Was this review helpful? Yes 1
Jaki J, Guest Relations Manager at Crown Paradise Club Cancun, responded to this review
19 May 2013

Dear Fletch1966 Thank you for sharing a short but absolutely wonderful review!! On behalf of Crown Paradse, I am so happy to hear you enjoyed your second visit with us and cannot wait for you to return. Thank you for recommending us to others. See you soon Sincerely Jaki Jamieson Social Media Coordinator More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 17 May 2013 NEW via mobile

This was our second stay at this hotel, we stayed here 2 years earlier with the kids. But my gosh how much it's gone down hill in 2 years!!!! We stayed in the first block room 1748. My husband does not like heights so we requested a low floor. We stayed on the 7 th, the highest!!!!! Rooms were ok.... More

Was this review helpful? Yes 2
Jaki J, Guest Relations Manager at Crown Paradise Club Cancun, responded to this review
19 May 2013

Dear Debbiedavidcoco, I would like to apologize on behalf of Crown Paradise that you did not enjoy your experience at our hotel the second time. I understand that you were not satisfied with your room because of the location and that we were unable to move you and the lack of a mini refrigerator. I would like to explain that... More

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Hotel Summarization (Beta)

What travellers say

  • Room service(77)
  • Very good(75)
  • Great time(57)
  • Adult pool(56)
  • Wayne Boots(51)
  • French restaurants(36)
  • Water park(29)
  • Lobby bar(25)
  • Bad reviews(24)
  • Steak house(17)

Additional Information about Crown Paradise Club Cancun

Address: Blvd. Kukulkan Km 18.5 | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free Parking Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#40 Top resorts Hotels in Cancun
#48 On the Beach Hotels in Cancun
#54 Family Hotels in Cancun
Price range (per night): 162 AUD - 343 AUD
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
At the Crown Paradise Club experience extraordinary vacations in the best all inclusive hotel in Cancun; with areas designed for children of all ages, theme restaurants, activities and entertainment created for each member of your family, where you will experience moments with them that you will treasure forever. ... more   less 
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Also Known As:
Crown Paradise Club Cancun Hotel Cancun
Crown Paradise Club Cancun Hotel
Crown Paradise Club
Crown Paradise Cancun
Crown Paradise
Cancun Paradise Club
Crown Paradise Club Cancun Mexico

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Crown Paradise Club Cancun
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