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All 171 Cancun hotels

Holiday Inn Express Cancun Zona Hotelera

2.5 of 5
Paseo Pok-ta-pok 21/22 | Hotel Zone, Cancun 77500, Mexico
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Holiday Inn Express Cancun Zona Hotelera
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HIExpress.com Travelocity Hotels.com
64%
Ranked #79 of 171 hotels in Cancun
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130 reviews from our community

    Trip type
Traveller rating
    20
    61
    29
    12
    8
Date Rating
Calgary
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 14 May 2013

This hotel is a 4 block walk to the hotel zone. The staff is not helpful or pleasant. There is a small grocery store, deli and pizzeria across the street. We asked if there were other restaurants and were told no. I saw a moto deliver food to the hotel and asked about it. I was told there were restaurants... More

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Calgary, Alberta, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 22 April 2013

Staying here right now and just had breakfast. Excellent value for the money. Hotel is outdated and a little bit isolated, however, it is a great quiet place to stay overnight, and is a short walk to the bus stop if you don't have a car or want to bus it when you go out at night. Free wifi and... More

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Little Rock, AR.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 11 April 2013

This is an older yet very affordable hotel. It is clean and well maintained. The hotel grounds were manicured and colorful. There was someone painting or fixing something every day. Nice pool. The free breakfast buffet was good and the breakfast attendants were very friendly and helpful. The room was clean, the bed very comfortable, patio or balcony, and plenty... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Cancun Zona Hotelera, responded to this review
28 April 2013

Dear indiana_jones1906, Thank you for taking the time to your review. We apologize for the shortfalls during your recent stay with us. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short of your expectations. We have taken note of your valuable comments and will use these... More

Varanasi, India
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 April 2013 via mobile

We stayed for 3nights from 27th to 29th mar 2013with our grown up daughter. Have stayed in many HI properties earlier but the rooms here were quite small and had a dated feel. The property had a decent medium size pool and breakfast was good enough. The staff at the breakfast was v courteous too. But the check -in staff... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Cancun Zona Hotelera, responded to this review
15 April 2013

Dear shalinichandr, Thank you for your review and your recent stay with us. I truly apologize for the not up to par experience you had during you stay with us. Thank you again for posting your comments. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your... More

Victoria
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 21 March 2013

I stayed at this hotel while waiting for a flight home. I found it to be inconvenient as it is too far from downtown, this means that you have to take taxis which is always a problem in Mexico. They do not have a shutttle, so while the room rate is more economical it is not a saving as you... More

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See 3 more reviews by cdntraveladdicts for Cancun
IHGCare, Guest Relations Manager at Holiday Inn Express Cancun Zona Hotelera, responded to this review
3 April 2013

Dear cdntraveladdicts, Thank you for taking the time to share your experiences. Your opinion is very important to us, as it helps us identify areas in need of improvement. I am sorry to hear that our hotel failed to meet your expectation. Please accept my apologies for any inconvenience you encountered regarding the hotel amenities and interior. It is our... More

Zanesville, Ohio
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 11 March 2013

The room smelled of must and everything was old and outdated. The lampshade was cracked, as was the bathtub. There was mold in the bathroom and everything needed an update. Breakfast was decent and the pool looked nice; otherwise, this hotel needs renovation!

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IHGCare, Guest Relations Manager at Holiday Inn Express Cancun Zona Hotelera, responded to this review
21 March 2013

Dear Amy W. Thank you very much for your recent stay at our hotel and for submitting a review. It was regrettable to see you did not enjoy your overall experience with us. We take all of our reviews very seriously and we use them to see areas where we could improve. We could not do that without the reviews... More

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Reviewer
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3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 27 February 2013

Excelent attention, you can see that the years have affected this hotel, some cracked walls (not many you will see them if you actually look for it) old A/C systems. The bathrooms are small. Breakfast is good but a bit boring after 2 mornings.Comfortable beds, it's very clean and the pool is great. If you want dinner you can order... More

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Toronto, Canada
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 10 cities Reviews in 10 cities
267 helpful votes 267 helpful votes
4 of 5 stars Reviewed 8 February 2013

I got into Cancun midnight and picked the HI for a 1 night accomodation in transit to my resort. Overall, for the cost of the room, I found substantial value in this hotel. The rates include a very good complementary breakfast buffet. My room was dated and very simple, but fully functional and clean. I expected no more or no... More

Was this review helpful? Yes 1
See 3 more reviews by ccc25 for Cancun
Belize City, Belize
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 19 January 2013

Stayed here on Jan 3, 2013. The rooms were clean and the atmosphere was perfect us. We were 11 total. The guys at the breakfast area were especially friendly and helpful. This is the perfect hotel for those looking for a relaxing atmosphere in Cancun. Located close to the downtown area.

Was this review helpful? Yes 1
San Jose, Costa Rica
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 15 January 2013

We stayed at this Hotel Jan 3, 2013. We had 4 rooms and they were all nicely kept. The breakfast was good and the staff were very friendly. This is a good location in Cancun for those looking for a family atmosphere and quiet place to relax.

Was this review helpful? Yes 1
 
 
 
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Additional Information about Holiday Inn Express Cancun Zona Hotelera

Also Known As:
Holiday Inn Express Cancun Zona Hotelera Hotel Cancun
Holiday Inn Express Cancun Zona Hotelera Hotel
Holiday Inn Cancun
Cancun Holiday Inn
Address: Paseo Pok-ta-pok 21/22 | Hotel Zone, Cancun 77500, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Business Centre Fitness Centre Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #79 of 171 hotels in Cancun
Price range (per night): $70 - $139
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Nestled in the heart of the Hotel Zone of Cancun, within the residential area of the Cancun s Golf Course (Pok Ta Pok) by the Nichupte lagoon, Holiday Inn Express Hotel is the perfect place for the business or leisure traveler, combining rooms and facilities of category with a service of excellence. We have 119 comfortable rooms, with beautiful views from the balconies or terraces of our well designed central gardens and main pool. Our special mattresses and pillow s menu, will have enjoying the best dream you ever had! We also have meeting room facilities and business center. We extend you: Buffet Express Breakfast, wireless Internet, local and 01 800 phone calls (within Mexico), coffee service 24 hrs available at the main lobby, 20% discount at a restaurant located one and half block from the Hotel. If you forget any item for personal use, we provide you with it without any charge and we provide you with the benefit of our frequent traveler program Priority Club! Located only 2 km from the Convention Center and main Malls and attractions in Cancun. ... more   less 
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