This is a beautiful resort! We spent 5 days relaxing here and have very little negative things to say. The staff is so helpful and friendly, and treated us with impeccable service. If you needed something, they were at your door in minutes to provide you with it. The service on the beach was awesome. The servers would come by... More

My husband and I went with my daughter and her husband. We travel to Cancun twice a year but this was the first for my daughter and husband. We had the best time. The rooms were beautiful. The staff was great especially Vanessa of the entertainment staff and Raul in the lobby bar/disco. The pool and view of the ocean... More

Sun Palace is a great place to relax. My Husband a I have come to this resort 4 years in a row. I would definitely recommend to anyone who is looking to relax. More

We stayed at Moon Palace but went to the Sun Palace for the day for free. This hotel is gorgeous, very luxurious and had nice bar / restaurant areas. The main pool area was great with the infinity pool looking towards the Ocean, swim up bar and great drinks/food with waiter service. I liked the small "dunk" pool which was... More

Several trips to Sun - this one was May 6-13/2012. First, we were sorely disappointed there was no Palace van waiting - not even within 30 minutes when we arrived despite reservations. Once there, they escorted us to the 5th floor concierge check-in even though there was no one in line to check in downstairs. On the 5th floor, we... More

I visited several Palace resorts while staying in Cancun. We stayed at the Sun Palace and everything to make a vacation romantic was included in the all inclusive. I had several spa treatments, champagne delivered to my room, top shelf liquor on demand at any bar, romantic view and juccuzi for two in my room. I injoyed two specialty chef's... More

We returned yesterday from our trip to Cancun. We stayed 7 nights here and we had the concierge service which includes an upgraded room- we had a beautiful ocean view. Also we had the 1500 resort credits which you can use for spa (maximum 300 credits), tours, wine, tequila, romantic dinner at the beach, and jewelry, we only spent it... More

We recently stayed 9 nights here and had a wonderful stay. We stayed in an Ocean View Junior Suite and it was great.......very modern and spacious. The spa treatments (included with our resort credits) were divine! The breakfast buffet was huge and included an egg chef. The Italian restaurant was divine, and the Asian restaurant was also excellent. The BBQ... More

We traded our timeshare for the Sun Palace, and I posted before our trip asking what we received for that trade, resort credit-wise. We had an ocean view room. However, to receive those resort credits, you do need to attend the time share presentation which they will try to book for you at check-in. Timeshare check in is in a... More