Stayed May,18-May 23 and was not impressed here is why! 1. Hotel says it opened in 2011 not the case it was the Hilton before and bought by Iberostar rooms had that old musty hotel smell 2.Not worth getting a balcony room because the rooms are at a angle to the ocean which is very annoying you have to look... More

My husband and I stayed at Iberostar Cancun from May 12th-19th to celebrate our honeymoon. The hotel is maintained excellently. The grounds, pools, restaurants, rooms, and bars are immaculate at all times. The staff is friendly, especially the entertainment group that calls themselves "Star Friends." Our flight arrived at 10AM and we were at the hotel by 10:45AM. Check-In is... More

Returned from Iberostar Cancun on May 4th. Overall a good experience, but found the resort quite small in comparison to others we've stayed at. The food was just ok. The buffet seemed very limited and repetetive. Daniel, Diageo, Sunday, Jesus and Paula....the BEST entertainment staff I've ever come across. They went over and above and by the end of the... More

Olympus Tours, was awesome they had all the information on our group and made us feel to the hotel safe. My trip turned out really great, we had a blast Olympus Tours was amazing with our bookings for our excursion, THANK YOU Diana Flares!!!

The Star Friends and the entertainment really made me so happy! I have never been to an all inclusive resort before, I just expected drinks, a beautiful pool and a beautiful beach. I certainly got all that and more. The Star Friends made me feel ALL INCLUDED. Jesus, Sunday and Daniel have great attitudes, love what they do, and they... More

I think this is a great resort and this is the second time I've stayed at an Iberostar resort and would absolutely stay at another iberostar.My boyfriend and i went for 6 days and 5 nights and it was fabulous from start to finish! We were greeted with drinks and our room was ready immediately even though we arrived around... More

This is my second stay with Iberostar, the first was in Riviera Maya and now our last trip was with the resort in Cancun and both trips were amazing. When choosing resorts i have read every review, looked at pictures, locations, compared them side by side and no other resort has ever came close to what Iberostar offers. My husband... More

This was our first time at the Iberostar Cancun, but our 7th time to an all-inclusive resort in the Cancun/Playa del Carmen area. It was a great resort especially if you have smaller children. Their kids pool area is awesome. Our 3 year old son played there for hours without us having to worry about him too much, and he... More

Iberostar Cancun strove to meet every need we had before we even knew we needed anything! I just got back from a girls' trip. Iberostar Cancun was easy to get to from the airport. The friendliness and professionalism of the staff was fantastic! The hotel was pristine. The food was all cooked for me and the staff was happy to... More