My husband and I chose this hotel for our first 5 night stay in Cancun. We have been to Intercontinental in the US before and were always impressed. This was a regular hotel,nothing fancy but very good for the price you pay. We let them know we were honeymooners, and got a free bottle of champagne, no upgrades. The lady...
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Dear Guest,
Thank you for choosing to stay at Presidente InterContinental Cancun and for taking the time to post a review of your recent stay.
I am delighted to read your detailed comments about our hotel, and I do hope we will have the opportunity to welcome your return.
Once again, thank you for your comments and for choosing to...
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Service is great! This resort and staff are just amazing. You can do lots or do nothing...whatever you choose to do will be great. Food is yummy!
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Dear Guest,
I’m pleased to learn we provided a flawless experience through the duration of your stay at Presidente InteContinental Cancun.
I’m glad about your kind recommendation of our hotel and truly appreciate the high praise of the service and accommodations.
The team looks forward to welcoming you back during your next visit to Cancun
Cordially,
Nathalie Urban
General Manager
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6 nights in Cancun without expecting much.Cancun Zona hotelera is after all 25 kms of hotels, competing in the whitest paint possible. We chose Intercontinental presidente due to being an Ambassadeur platinum member and knowing 6 days in a upgraded room is always good - extra space is not bad. But ohhhh- we really hadn't expected this. The receptionist said...
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Dear Guest,
Thank you for your high praise and most generous feedback from your recent stay with us. I was delighted to learn that your recent visit exceeded your expectations from our centric location to our exceptional resort amenities.
Indeed, the unparalleled vistas of Cancun and Islas Mujeres seen from our InterContinental Club floor, our stunning beach, pools, and service...
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What a great place, complete package. From the service, to the rooms, the the restaurants, to the bars, to the amenities (especially the beach!), what a place. Location is amazing, right near all the stuff in town, but yet you feel a million miles away once inside. Rooms are amazing, totally upgraded, wonderful bath! Both bars are fantastic, the indoor...
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Dear Guest,
Thank you for taking the time to share your feedback from your recent stay with us at Presidente InterContinental Cancun.
I am very pleased to learn that you thoroughly enjoyed your stay and that you regard our hotel as a truly paradise. Thank you sincerely for commending our service team in this regard. Your kind recognition will be...
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This is a good hotel.
The beach is just perfect, very wide stretch of white sand, calm turquoise waters, no other hotel in Cancun has a nicer beach.
The Hotel is ok, good location, great pool, good restaurants and nice elegant lobby, but it definetely looks a little tired and in the need for some updates.
Don't expect great luxury...
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Dear Guest,
Thank you so much for your kind comments regarding your recent stay and impression of the hotel! We appreciate you taking the time to tell us your experience!
We look forward to welcoming you back during your next visit to Cancun.
Cordially,
Nathalie Urban
General Manager
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As many travelers noting this hotel is not "GLITZY" place, but if you come here to unwind, relax and enjoy best beach in the area, very good service from top to bottom and still to have the quiet time to yourself - you are in right place. If you enjoy the noise, booming music and the hoards of the tourists...
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Dear Guest,
Thank you for taking the time to share your feedback of Presidente InterContinental Cancun
.
I am very pleased to read your appraisal of our services and facilities and I know my colleagues will be equally pleased to learn of your kind remarks and recognition of their efforts to meet your needs. We will recognize Juan for providing...
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The InterContinental Presidente in Cancun is not among the glitzy hotels that line the hotel zone in Cancun but it is one of the most efficient, well kept and delightful hotels in the area.It has a wide expanse of beach with Palapas and beach chairs, a great beach cafe, and tremendous business access. While it is on the main route...
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Dear Guest,
I am pleased to learn of your very positive impressions after your stay with us at Presidente InterContinental Cancun.
Thank you for sharing your feedback and we certainly look forward to welcoming you back.
Cordially,
Nathalie Urban
General Manager
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I am normally a "taker" in the review department but in my second year of coming to this hotel I wanted to give something back this year on our experiences in Cancun.
I am a frequent traveller with the IHG chain (HI express and others) so we chose to use some points in year 1 and come to the IHG...
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Dear Guest,
Thank you for your continued loyalty to Presidente InterContinental Cancun and for taking the time to share your experience on TripAdvisor.
I am very pleased to learn that you thoroughly enjoyed your stay and that you regard our hotel to be one of the best. Thank you also for mentioning a few of our employees by name; we...
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check in was efficient, mini bar and food on site seemed expensive and much cheaper in the main hotel strip - speaking of which I discovered a mini mart and shopping centre 10 mins walk away which was handy...also theres starbucks and hardrock cafe if people are desperate for americana (and a mcd´s). gym was relatively good and open 24...
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Dear Guest,
Thank you so much for your kind comments regarding your recent stay and impression of the hotel! We appreciate you taking the time to tell us what a positive experience you had.
Call our attention your comments about our rooms located on ground floor with terrace; we just wanted to clarify that all doors have a double locked,...
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vacationed for 9 days, 8 nights in Cancun, the first five at another resort which will be reviewed separately. final 3 nights spent at the presidente which we loved. we stayed on the 6th floor in the club section and had a beautiful panoramic view starting from the downtown skyline to isla mujures. large room included comfortable king size bed,...
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Dear Guest,
Thank you for taking the time to write such an excellent contribution about your recent stay at Presidente InterContinental Cancun.
I ‘m so glad you have enjoyed you Club Floor Room and our Club lounge and their unparalleled vistas of Caribbean sea and Islas Mujeres.
Thank you also for mentioning a few of our employees by name; we...
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