We recently stayed, as part of a large travel group, at the Club Med Cancun in the Jade Building, which is their exclusive concierge building. Everything was fabulous. We had been to a nearby hotel in Cancun 2 years ago so we knew we were going to the best beach in the area. Truly it did not disappoint. The whitest...
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Dear Seja J,
Thank you for writing such a detailed review of your stay with us! We are so excited that you loved relaxing at our beautiful location and interacting with our amazing staff. We would also like to thank you for your insights regarding our pool and our food because we value your opinion. We hope you will be...
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We just returned from a week long stay. I was not overly impressed. The room itself suited its purpose. The bed was comfortable. The shower had plenty of hot water and good pressure. The bath products adequate. If you need hair conditioner you will need to bring your own as it is not provided. The towels were scratchy but got...
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Dear satchel21,
Thank you for sharing your thoughts and concerns with us. We regret that your experience did not meet your expectations or our high standards. Please know that we value your insights regarding the fridge, food and lagoon. Your opinions are very important to us, and we are currently addressing your concerns. Again, thank you for your feedback.
Kind...
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I had read all these reviews (skeptical and positive) so I was telling myself not to expect luxry however that is what I got. I came with my husband 2 daughters and son. And got a room that over looked the lagoon (which is beautiful) everyone was happy. My daughters both made friends at "mini club med" and "carwash" which...
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Dear Urfaveadvisor,
Thank you for sharing your Club Med memories with us! We are absolutely thrilled that your experience with us was a great one. We're happy to hear that your entire family had an unforgettable vacation because we strive to please guests of all ages. We truly appreciate your recommendation and hope to see all of you again soon!...
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I just spend a week here in April, 2012. It was my 8th time to Mexico. This resort was by far the best! We paid a little extra and stayed in the Jade Building which was definitely worth it for use of the private pool. The buffet restaurant was excellent. The steakhouse restaurant was also very good but the seafood...
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Dear CanadaMolson77,
Thank you for telling us all about your vacation at Club Med Cancun! We are thrilled to hear that our resort "exceeded expectations." It is truly a compliment coming from someone who has been to Mexico eight times! We're happy that you loved our delicious food and amazing staff. We can't wait to have you back soon!
Kind...
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This was our second stay in 2 years. Things have gotten even better since our last visit 2 years ago. Live music is definitely a nice touch. The food is superb, children's activities are sans pareil.
Eduardo was everywhere. This man does not sleep! Also, Alyn, the children's club manager is a wonderful, compassionate human being! Rooms are clean, everything...
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Reviewed 19 December 2010
Dear Dima-Masha,
Thank you for sharing your Club Med memories with us! We are excited to hear that there is something about our resort that keeps you coming back! Our staff works hard to ensure that every guest has an unforgettable vacation, and it sounds like you loved our staff as much as we do! We can't wait to see...
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My wife and I had been to the Club Med Cancun back in 1981 when most of the staff there were not even born. We had a good time then but an excellent time this past week. We have also taken our family to various club Med locations such as Eluthera (closed) and Columbus Isle (first deluxe location). We seriously...
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We just got back from a truly amazing vacation at Club Med Cancun. This was my second time vacationing at Club Med and was just as wonderful if not better the second time around. From the moment we we stepped off the van we were made to feel at home. Check-in was a snap and in no time we were...
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Dear Chris D,
Thank you for writing such a wonderful review of your stay with us! It is awesome to hear that we didn’t let you down on your second trip to Club Med. We are happy that you took advantage of many of our exciting activities, delicious food and amazing staff. We hope you’ll be back soon to water...
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Club Med Cancun is a great resort. It is spread out and has a spacious relaxed atmosphere. They have the best location on the strip (at the very end) so you can completely get away and relax. The Jade building offers an incredible experience and the view from the Jade pool is the best! The staff works incredibly hard to...
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Dear David B,
Thank you for taking the time to write a review of your stay with us! We are thrilled that you loved our beautiful location and atmosphere, and, of course, our amazing staff. We work hard to ensure that every guest has the vacation of a lifetime and it sounds like we succeeded! We hope you’ll be back...
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What can I say about a vacation that you just find it so hard to leave the location and people . Club Med Cancun my 4th visit and I say this all the time how do you do it !! ..You always make me feel so sad when my vacation is over ...The Jade Building was over the top ,...
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Dear Normand H,
Thank you for the kind words! We are so excited to hear that you love our resort enough to keep coming back and that you’re never disappointed! We work hard to make delicious food and create an amazing atmosphere, and we are proud that you took notice. As always, we were sad to see you go, but...
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Wow! I had a great time at Club Med Cancun. I cannot say enough good things about this resort. Overall, this experience was amazing and I would highly recommend it. If you're looking for an all inclusive resort, with a ton of activities and friendly staff - look no further.
The staff REALLY went out of their way to be...
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Dear RJ H,
Thank you for writing such a wonderful review of your stay with us! We are thrilled to hear that you “have never felt so welcomed at a resort” because we strive to create a comfortable environment for all of our guests. It sounds like you truly took advantage of the full Club Med experience by indulging in...
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