Westin Resort & Spa Cancun (Mexico): See 1,219 Reviews and 846 Photos

Address: Blvd. Kukulcan Km 20, Cancun 77500, Mexico

Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun

Amenities:

Bar/Lounge Beach Business Centre Fitness Centre Free Parking Children Activities Kitchenette Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#38 Luxury Hotels in Cancun

#41 Top resorts Hotels in Cancun

#45 Romantic Hotels in Cancun

#49 On the Beach Hotels in Cancun

#54 Family Hotels in Cancun

Price range (per night): $102 - $235

Hotel Class:4 star (4*)

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Also Known As:: Westin Resort And Spa Cancun; Westin Resort & Spa Cancun Hotel Cancun; Westin Resort & Spa Cancun Hotel; Westin Hotel Cancun; Westin Cancun; Westin Resort Spa Cancun; The Westin Resort Spa Cancun; Cancun Westin

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1,219 reviews from our community

See which rooms travellers prefer - 212 traveller tips

eduardo n

Guaynabo, Puerto Rico

Reviewer

3 reviews

Reviews in 2 cities

“It was Ok”

Reviewed 17 June 2013 NEW

I stay here with my family. The hotel is at one end of the street. All main activities are 15- 20 minutes car ride. No walking distance to the shops or restaurants. The hotel is big, have a nice pool. For kids it is not so great.

Was this review helpful? Yes

Problem with this review?

Dear guest, Thank you for sharing you comments with us, we would like to give you some insight information about our Westin Kids Club® program, there is a weekly calendar in which all kids are invited to participate, some of these fun activities are iguana feeding, kids explore, tie dye shirt making, mini chefs just to name a few our... More

Chuck L

Chicago, Illinois, United States

2 reviews

“It could have been a lot better....”

Reviewed 12 June 2013

I traveled with little kids which always adds to the stress level of a vacation. Imagine landing in Cancun, in a vulture like airport, looking, as instructed, for your hotel driver in a green uniform and a sign with the Westin name on it......that didn't happen, the guy wore white and didn't have the sign which started the trip with... More

JGH509

Grand Rapids, Michigan, United States

1 review

2 helpful votes

“Not so 4 star”

Reviewed 4 June 2013

I booked this hotel on a discount site the result of naming my own price for a 4 star hotel. I was concerned after reading the reviews. Once we arrived we were given what I am assuming is the worst room in the hotel. The sheets and pillows were full of holes. The bedding was covered in various stains. Some... More

Was this review helpful? Yes 2

Dear guest, Thank you very much for sharing your experience and allowing us the opportunity to contact you directly. Our guest’s feedback is of high importance and we take these very seriously. Please know that all comments will be addressed with their corresponding department and rest assured that we have taken the necessary safety precautions regarding this incident from the... More

billhopejr

Benton, Arkansas

5 reviews

1 helpful vote

“Gracious Personal Service, Beautiful uncrowded beaches”

Reviewed 2 June 2013

We stayed 8 nights in the Royal Beach Club. The staff was welcoming and very attentive to us in the restaurant and on the beach. This isn't one of the huge all inclusive hotels, so the beach wasn't crowded two and three layers deep. We always had the front row and the beach is beautiful. Bernardo and Marcus were especially... More

Was this review helpful? Yes 1

See 3 more reviews by billhopejr for Cancun

Dear guest, We are very happy to know that our staff made you feel right at home, know that Marcos, Bernardo and Cecilia will be recognized for their excellent service. Thank you for sharing your experience and recommendations, we cannot wait for you to be back relax and enjoy more exciting things to explore! Next time why not bring your... More

ppackie

New York City, New York

“Absolutely Amazing”

We just returned from an anniversary trip to Westin Resort and Spa in Cancun. This was our second visit, and it couldn't have been better. The beach is there is known to be the best on the Peninsula. The spa, gym, and tenis courts are top notch. In addition to the fabulous amenities, the hospitality there is top notch. I... More

Theitodds

Canada

Senior Contributor

25 reviews

19 hotel reviews

Reviews in 17 cities

15 helpful votes

“An Oldie but Goodie”

Reviewed 1 June 2013

This was our third time staying at this hotel and we did consider staying at a different hotel in Cancun for our vacation this time but I am so glad we decided to go back to the Westin again. Sure, it needs some updating and it is showing signs of age but all of that pales into insignificance when dealt... More

See 6 more reviews by Theitodds for Cancun

Theitodds has 1 more review of Westin Resort & Spa Cancun

“Needs some updating but the staff make it all worthwhile”

Reviewed 12 January 2012

Dear guest, First of all thank you for your loyalty and visiting us for a third time during your wedding anniversary, congratulations on behalf of the entire Westin team! Remember that our team here at The Westin Resort & Spa, Cancun is here to serve you and let your indulge with these magnificent views and facilities located right here in... More

The_Boca_gang

Boca Raton, Florida

5 helpful votes

“Execellent Hotel, Excellent Service !!!!!!”

Our first ever visit to Cancun involved researching just about every hotel on the strip and we decided on the Westin Resort mainly due to the price and the location. This hotel is located on the very south side of hotel row away from all the malls and restaurants. Our decision paid off as soon as we pulled up to... More

dgirma1980

Washington, District of Columbia, United States

22 reviews

18 hotel reviews

Reviews in 15 cities

41 helpful votes

“Amazing beach location, great staff, highly recommend”

Reviewed 29 May 2013

I stayed here 4 days over memorial day weekend with my amazing girlfriend and since we have stayed at Sun Palace before and loved this area of the beach location we decided to give Westin a try. As an SPG Gold I don't usually get many upgrades unless I ask and even sometimes plead but it was fairly easy to... More

See 2 more reviews by dgirma1980 for Cancun

SALEM_JOHN

Salem, Massachusetts

Top Contributor

85 reviews

14 hotel reviews

Reviews in 45 cities

34 helpful votes

“Great beach and value”

5 day all inclusive company stay. The beach is fantastic. The food was above average, lunch buffet was ok, dinners were much better. The service was very good. This hotel needs a little updating but was clean.

Dear guest, Thank you for taking the time to comment, we are very happy to know that you enjoyed the beachfront views and that dinner along with the service were great! We invite you to visit us soon again! Kind regards. More

DavidH0531

Calgary, Alberta, Canada

“Enjoyed every minute of it!!!!”

We just came back from an AMAZING vacation at the Westin resort & spa cancun-and we loved everything about it! Me and my beautiful wife were in a room steps from the beach and facing the beautiful ocean (6th floor). This hotel is situated near the end of Kukulcan Blvd close to the reefs which make the tide of the... More

Dear guest, Thank you visiting us all the way from Canada! We are very happy to know that our Resort welcomed you with everything you should expect from a vacation! To us, our guests are family and the great thing about The Westin Resort & Spa, Cancun is that as you mentioned we are the perfect size to get close... More

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Westin Resort & Spa Cancun

Westin Resort & Spa Cancun

1,219 reviews from our community

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