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Ritz-Carlton Cancun

5.0 of 5
Retorno del Rey 36 | Zona Hotelera, Quintana Roo, Cancun 77500, Mexico
Hotel amenities
Special offer
$229 per night
Ritz-Carlton Cancun
Ranked #5 of 175 hotels in Cancun
4.5 of 5 stars 808 Reviews
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808 reviews from our community

What travellers say about this hotel
  • Club level(26)
  • Very good(17)
  • Breakfast buffet(15)
  • Ocean front(11)
  • Room service(11)
  • Pool area(10)
  • Best hotel(6)
  • Fitness center(5)
  • Would highly recommend(4)
  • Cooking class(4)
Traveller rating
    618
    122
    35
    25
    8
Only show reviews for Family (179) | Couples (329) | Business (54)
Date Rating
Contributor
14 reviews 14 reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 25 May 2012 NEW
1
person found this review helpful

Well kept, great service, classic Ritz Carlton style. We spent a week and had an ocean front suite. My recommendation is if you get an ocean front room or suite, do not get it overlooking the pool. You will have a view over the pool to the ocean, and be at the whim of any noise. (although we found the... More

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Royal Oak, Michigan
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 23 May 2012 NEW
2
people found this review helpful

My wife and I stayed at the Ritz-Carlton, Cancun May 5-13, 2012, and found it to be one of the single best hotel experiences of our lives. We are very experienced travelers, and have enjoyed luxury properties around the world, and I have a hard time remembering anything that exceeded our most recent Ritz-Carlton stay. We generally travel to celebrate... More

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Wadsworth, Ohio
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 23 May 2012 NEW
2
people found this review helpful

If you are looking for world class service and amenities stay here. If a flat screen matters stay somewhere else. More

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 22 May 2012 NEW
2
people found this review helpful

I stayed here for my bday and had trouble choosing this place because I wanted more action- But I'm so glad I chose the Ritz. Upgrade to club level I drank champagne and margaritas from 8 am till 10pm FREE(the ritz might have lost $$ on me LoL) the club level set up private drivers for our excursions and even... More

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Vancouver, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 21 May 2012 NEW

We were looking for a hotel that was not all inclusive because we like to adventure outside. this hotel was fantastic, with fantastic staff recommending great places to eat. we had a room with a balcony on the quite side of the hotel with the ocean view. The pool was amazing, the beach clean, the rooms clean and quiet. I'd... More

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Fairfax, Virginia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 21 May 2012 NEW
1
person found this review helpful

My family and I decided on the RC Cancun after the most amazing stay ever at the RC Kapalua in Maui. Unfortunately we were all pretty underwhelmed and won't be returning. The hotel itself is beautiful (the exterior and lobby) but the rooms are seriously dilapidated (I've stayed at Courtyard Marriott's with nicer rooms). We decided to splurge on Club... More

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Potomac, Maryland
Senior Contributor
38 reviews 38 reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 19 May 2012
3
people found this review helpful

Stay at the Ritz Carlton Cancun. I took my wife there for a short 7 day vacation. Loved the hotel and the service was perfect (and I have stayed a many 5 star hotels around the world). I upgraded to club level - which is worth the cost. After visiting before dinner, we were too full to eat a large... More

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Sarasota, Florida
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 16 May 2012
1
person found this review helpful

Great visit breath taking views “” Must Visit CLUB Level ”” Best Food “ By Chef Rory Dunaway ” Great staff Unforgettable More

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New York City, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 15 May 2012
1
person found this review helpful

This hotel is absolutely amazing. The staff is courteous and efficient, the food is delicious and the rooms were clean, and nice. The beach and pool area is incredibly beautiful, absolutely loved our stay there. More

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Charleston, SC
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 15 May 2012
3
people found this review helpful

Although I have never stayed in Cancun, I have stayed in other Ritz-Carltons. Words escape me to accurately describe my amazing experience. Every employee is accustomed to pleasing and servicing and seems as it their privilege to do so. During my 5 day stay, I did not encounter a single disgruntled guest or employee. The beachside restaurant, the more formal... More

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Additional Information about Ritz-Carlton Cancun

  • Ritz Carlton Cancun
  • Cancun Ritz Carlton
  • Ritz Cancun
  • Cancun Ritz-Carlton
  • Cancun Ritz
Address: Retorno del Rey 36 | Zona Hotelera, Quintana Roo, Cancun 77500, Mexico
Price range (per night):* 201 AUD - 467 AUD

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Ritz-Carlton Cancun
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