We also used an Interval Time Share exchange to stay at this hotel. We were there over the February break for a week. The grounds and building were very nice although they were under construction when we went. The trees, shrubs, and fountains were all very beautiful. We stayed in 811 - 812 adjoining ground floor suites as we were...
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Dear Guest, We would like to thank you for choosing Westin Lagunamar Resort and we hope to have the opportunity to welcome you back to our resort on your next visit to Cancun.
Regards,
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I just came back from Cancun and stayed at the Westin Lagunamar from Monday 5/14 - Friday 5/18.
I HIGHLY recommend booking through Cancun Shuttle. It's the cheapest way to get to your destination to and from the airport. I paid $65 USD for 6 people and you get your own private van instead of sharing with other people. The...
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We appreciate your review, thank you for going one step further and saying that your experience with us was the most amazing experience ever. We truly are very greatful for reviews like yours. Please come back soon to visit us in Mexico.
Warmest Regards,
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My girlfriend and I stayed at the Westin Lagunamar for a week in the middle of May. We used an Interval exchange to get a one bedroom villa and this property exceeded all expectations. Though the room had a strange musky smell in the beginning and the Jacuzzi conked out one night, overall the villa was nicely appointed. We cooked...
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Thank you fro your amazing review ! We feel great when we see the our guests are getting more than they expect. Please visit us again in the near future.
Reagrds
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property is great. second tower is now open so there are more pools. main pool is very spacious. Was a bit of a pain that to get a lounger with an umbrella you had to be at the pool before 8am. Also could use another restaurant on site. Sports bar is scheduled to open this summer. Service is very good....
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Dear Guest, We are very pleased to know you had a great time at Westin Lagunamar. We hope this experience with us is just one of many you will have for many years to come. Thank you again and come back soon.
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The Westin in Cancun was my first trip to Mexico and let me tell you - it set the bar high! The hotel is fabulous, but the staff is even more wonderful. From start to finish, we were made to feel welcomed and pampered! There is absolutely nothing I could think of that could be improved.
It was an EASY...
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Dear Guest ,
We are delighted to have created memories for you here at our amazing resort. We look forward to creating more for you in the future. Thank you for you comments, we are very glad to know we were able to make your vacation exceptional...
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Well I told you in my last review I would be visiting the The Westin Lagunamar again in May and I have just returned back from heaven. We went there May 4 thru May 11th. This time the new addition was completed and what a masterful property. It truly is breath taking. Although, since each room has a kitchen and...
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Reviewed 15 February 2012
Dear Guest Thank you so much for all of that wonderful feedback. We listen to every piece of feedback our guests provide us. Our highest mission is to provide the exact service and facilities that our guests want, deserve, and expect. We also, would like to inform you that we will share your comments with the team and followed up...
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Beautiful, clean, well appointed with gorgeous views from our villa balcony. The staff was pleasant and helpful always. Exceptional concierge service. computer hookup in our room worked perfectly. Close to attractions, shopping and transportation. We would go back in a heatbeat. Washer dryer in villa makes traveling light easy. Would have liked coffee for the coffee maker every day, but...
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Dear Guest, Thank you for taking your valuable time to post this review! We pride ourselves on creating personable and memorable experience for our guests.
We thank you for your loyalty....it means a lot to us and makes us strive even harder to achieve our goals as a company.
We await your next visit !!!
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Just got back from Cancun.We were there May 5 thru May 12th. This is our second time at this resort. We had great weather everyday. We were in the bldg. #9 on the 6th floor. We had a great view of the ocean and part of the pool area in the new section of the hotel. We could hear the...
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Reviewed 15 May 2010
Gracias! Thank you for your comments!!, We are very happy you had a great vacation with us at Westin Lagunamar. Thank you for being such a loyal guest. We hope to see you soon at this your home away from home.
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Our family has been at the Lagunamar four times now. The staff works really hard to make it a great experience. Our concierge has been very helpful with arranging transportation and day trips to various fun attractions like Xcaret and Xplor. The villas are luxurious. After we arrive we make a trip to Walmart to stock up and then it's...
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Dear Guest Thank you so much for all of that wonderful feedback. We listen to every piece of feedback our guests provide us. Our highest mission is to provide the exact service and facilities that our guests want, deserve, and expect. We also, would like to inform you that we will share your comments with the team and followed up...
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My boyfriend and I recently took a trip to Cancun and stayed at this Westin Resort. The location of the hotel was decent, we were a little further away from the bar/restaurant zone, but there was a mall across the street from the hotel (which also had some places to eat). Overall, this hotel exceeded our expectations and then some!...
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Dear Guest,
Thank you for the positive review of our resort. We are very happy to know you
enjoyed your time at the Westin Lagunamar and we hope to see you again very soon for your next stay in Cancun!
Sincerely,
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