This was my second stay at Novotel Mexico. This is a very nice hotel, with a great cost benefit. The rooms are very nice the staff is friendly and helpful. The impression I had was that the Novotel improved since Jun/10 when I was here for the first time. Just be aware that Santa Fe is not the best location... More

Under no circumstances arrive with your car or a rental car....the motor lobby is extremely small and is shared among several tenants, so even getting into the motor lobby is tough. In the afternoon and evening, they allow cars to park on the curbs and any available space, so its difficult to even get to the valet service. Its difficult... More

This is a nice hotel, I love the room and the bed is great. They also have a good gym. However, I echo the negative reviews of the restaurant. The breakfast selection is very good, but everything was cold every day. Cold eggs, sausage, bacon, etc. has never been a favorite of mine. And the service at the restaurant matches... More

It was a good stay, but I am disapointed in the food served. Once I ordered fish which was very smelly and clearly not fresh and the day before all the food at the buffet looked really dried up (dry cucumber, anyone?). Then I ordered a club sandwich with chips... the sandwich was more or less OK, but the chips... More

This hotel is fine, if all you want is a bed and a clean room, which most of the time when on Business fits the bill perfectly. Breakfast is basically Ok, but restaurant service and the size of the restaurant are not upto the mark. This morning I had to wait for 10minutes to get a seat. The 2 lifts... More

Very nice hotel! Great staff and fine service! Fine rooms, poor wi-fi, however a good hotel all over! Recommended! More

I usually are very happy with Novotel. However, the Novotel Santa Fe has some serious management issues. I booked for 3 nights for a business trip together with a colleage. The location itself is nice, besides that there is a really next construction site next to the hotel (another hotel being build) - this results in some outside areas of... More

Stayed there for a week in October. I was skeptic because of the name but I could say that I was impressed. The quality is really good for the price (clean room and large). Confortable bed and one good thing is that air conditioning works very well. Good breakfast too! More

This is a standard business hotel in a part of the city that is mostly visited by business travelers. My company's offices are nearby, and it was convenient to stay at the Novotel. It was clean, comfortable, and provided all the services and amenities I needed. I got very sick during my stay, and the hotel called an English-speaking doctor.... More