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Fiesta Inn Insurgentes Sur

3.5 of 5
Mercaderes No. 20 | Col. San Jose Insurgentes, Mexico City 03900, Mexico
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Fiesta Inn Insurgentes Sur
Ranked #74 of 258 hotels in Mexico City
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29 reviews from our community

    Trip type
Traveller rating
    5
    16
    6
    2
    0
Date Rating
Ottawa, Canada
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 12 April 2013

I've been here at least 4 times, nothing bad to say about Fiesta Inn apart from the fact it's maybe a little bland and forgettable. Room cleanliness is top-notch, the in-room showers are modern and huge (something I always appreciate), the beds are comfortable, with nice crisp sheets. Food prices are decent (except the breakfast buffet, which might be a... More

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Francisco G, Director Comercial at Fiesta Inn Insurgentes Sur, responded to this review
17 April 2013

Than you very much for your comments. We are really proud of our rooms, we are glad you were delighted with the cleaness of it and the size of the shower. About our menu , it will change in a few weeks in order to give new dishes to our guests, we hope you can visit us soon, it will... More

Paris, France
Top Contributor
62 reviews 62 reviews
33 hotel reviews
Reviews in 35 cities Reviews in 35 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 22 October 2012

I'm often staying in Fiesta Inn when travelling to Mexico City on business trips. I really like this hotel - the staff is extremely helpful, the rooms are recently renovated and modern, there is a gym available and the breakfast are really yummy and varied. The room service is really good too (try the tortilla soup) and inexpensive from the... More

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Francisco G, Director Comercial at Fiesta Inn Insurgentes Sur, responded to this review
27 March 2013

Thank you very much for your comments. We lke a lot that you have found our hotel a great place to stay during your worktime in México City. It is indeed our location a great hit for our guests!! Best Regards! More

Paradise Valley, Arizona, United States
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 16 September 2012

6 of us flew to Mexico City at the last minute for a funeral. We stayed here because it was close to the church where the funeral was being held. Nice hotel, clean, great breakfast, comfortable beds, clean. Nice gym/workout room. Reasonably priced, as were the prices at the bar. I would definitely stay here again. It was a $20... More

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Francisco G, Director Comercial at Fiesta Inn Insurgentes Sur, responded to this review
27 March 2013

It is good for us to know you had a pleasent experience with us in those difficult moments. We hope you can visit us again in other circumstances, we will be very glad to have you with us. Regards. More

Cordoba, Mexico
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 24 August 2012 via mobile

The staff is super nice as it usually is in Mexico, but nice and all our room wasn't ready on time. The hotel offers complimentary coffee and tea, and fruit in the premium floors. The hotel is brand new so everything is in excellent shape, theres no carpet anywhere in the hotel, and that's very welcomed by us allergics. The... More

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Francisco G, Director Comercial at Fiesta Inn Insurgentes Sur, responded to this review
27 March 2013

Thank you very much for your comments. We are very glad our wooden floors in the rooms liked you. Altough there are a lot ot restaurant options oustide we have made some improvements to our menu, so i think you will be surprised next time you visit us. It will be a pleasure to have you with us again. More

Santiago, Chile
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 11 August 2012

(+): The hotel is well located and I loved the very clean, nice and spacious room. The bed was big and comfortable and so was the bathroom./ The breakfast was very good and varied (the usual sort of continental stuff, bread, fruits, cornflakes… mixed with Mexican choices) and the dining room staff was very nice and helpful./ I liked the... More

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Francisco G, Director General at Fiesta Inn Insurgentes Sur, responded to this review
27 March 2013

We are glad you liked our property. By the other hand we are sorry our staff couldnt give the proper information regarding the coffee kit in the room. It really has all the necessary toppings to prepare an in room coffee. We are also sorry there was a misunterstanding with your breakfast , altough it was finally solved. Your comments... More

Phoenix, Arizona, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 17 May 2012

The hotel is very pleasant to the eye. Service is very good. Love the Starbucks attached to the hotel. My room was very clean. Bed was comfortable, TV worked well. The free wireless internet was absolutely horrible. You could not Skype or use VPN. You had to go to use Starbucks WiFi for reliable service. Other guests were complaining as... More

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Francisco G, Director Comercial at Fiesta Inn Insurgentes Sur, responded to this review
21 March 2013

We really appreciate your comments. We are very concered about our business travlers so in order to improve your experience with the internet we made some changes to our web and now it is really fast and trustable. We have improved our bar service also and have added better wines and beverages. We are very delighted you liked our breakfast... More

Bogota, Colombia
Senior Contributor
37 reviews 37 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 May 2012

My hotel room was quite... spare. I got the impression that the gym is too small for the size of the hotel- I never during my stay got on the machine I wanted. The bar / lounge / work area / restaurant is innovative I guess, but I would have liked a more standard "bar" type ambience to relax with... More

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See 2 more reviews by jwadem for Mexico City
Francisco G, Director Comercial at Fiesta Inn Insurgentes Sur, responded to this review
Google Translation
21 March 2013

Agradecemos sus comentarios y tenga la certeza de que la gerencia general esta muy pendiente de sus sugerencias para mejorar... More

Milky Way
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 29 February 2012

We (me and my wife) stayed here for 2 weeks in November. This is a hotel where the staff is truly efficient and helpful. Me and my wife came down with food poisoning after having eaten some mexican food from a mall nearby and the hotel staff took good care of my us by helping with medicines and speecific food.... More

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Francisco G, Director Comercial at Fiesta Inn Insurgentes Sur, responded to this review
21 March 2013

We are very grateful with your comments, we are very delighted you liked our service and your experience in our hotel was satisfying. Regarding your comments about the doctor, we will be paying more attention to the outside services for our guests, we really aprecciate. Regards. More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 12 February 2012 via mobile

This is a very nice hotel. Staff is kind and food is very good. It is brand new, so decoration is very clean, suites are confortable. There is a Starbucks in the Reception.

Was this review helpful? Yes
Francisco G, Director Comercial at Fiesta Inn Insurgentes Sur, responded to this review
27 March 2013

We are very glad hearing your comments. For all the staff who work at the hotel these comments make us give the best of us. Thank you! More

Kingwood, Texas, United States
1 review
3 of 5 stars Reviewed 21 December 2011

Excellent location.very safe hotel, just hang around, there is Sanborns,SAKS 2 rest. Vips a block away. This winter and the rooms have heating and warms upto 72/73 F, quite comfortable.There are 2 things missing, specially lady customers. 1.A magnifying mirror in the bath room, and a small carpet of any sort in the room. Starbuck at the door.All room are... More

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Francisco G, Director Comercial at Fiesta Inn Insurgentes Sur, responded to this review
27 March 2013

Thank you very much for your comments. Our lady customers are very important for us , and your suggestions are taken very seriously by our general manager. Best Regards. More

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Additional Information about Fiesta Inn Insurgentes Sur

Also Known As:
Fiesta Inn Insurgentes Sur Mexico City
Address: Mercaderes No. 20 | Col. San Jose Insurgentes, Mexico City 03900, Mexico
Phone Number:
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Amenities:
Business Centre Fitness Centre Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #74 of 258 hotels in Mexico City
Price range (per night): 111 AUD - 194 AUD
Hotel Class:3.5 star (3.5*)
Reservation Options:
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Fiesta Inn Insurgentes Sur
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