The location of the hotel is great, rooms are good size, panoramic views if you are on the higher floor, bathroom pretty small. I have stayed five nights on business. On the last two, the housekeeping forgot to clean my room, so after returning there after 4pm it wasn't a good welcome. I complained to the manager however, he was...
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The best part is the location- if you have a couple hours down time it is nice to be able to walk to the Chapultepec Park and there are several close excellent museums; one really fantastic called the Museo de Antropología. The hotel has several different types of very good restaurants and you feel safe as this is a modern...
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Good location, close to retail, shopping and restaurants!
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I stayed here for business for a week. The room was very nice: clean, good size, and ok decor. The hotel is quiet nice as well. There are several restaurants on the property and all the ones I tried were very good. if you don't' feel like venturing out you have plenty of choices on site. The location is good...
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Dear Guest,
On behalf of the Presidente InterContinental Mexico's staff we thank you for taking your time to give us your opinion is very valuable to us. We thank you for your preference and hope to have the pleasure of welcoming you back in the near future.
Warm Regards,
Guillermo Valencia V.
General Manager
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Hotel location is good , but the service is so so..
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Dear Guest,
In regards to your review...."Hotel location is good , but the service is so so..", I would much appreciate if you can elaborate a bit more in order to take corrective actions.
You can send me your comments to: guillermo.valencia@grupopresidente.com
It is our goal to be the best of the best and to improve guest satisfaction by making...
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This hotel is very run and the staff are professional. Housekeeping does an excellent job in cleaning the guest rooms. I stayed on the business floor and found the room to be very comfortable.The restaurant choices are excellent in the hotel. Great location in Polanco.Very good concierge staff.
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The Presidente InterContinental, while showing its age, is up to the task for either a business or pleasure stay. In my view the issue of some of the wear-and-tear on the property is more than made up by the excellent location, value and friendliness of the staff.
The location is outstanding in the Polanco district; there are many shops and...
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The hotel is very nice, their restaurants are simply amazing, the service and all the staff is great but, the building is old and you can notice that!
The hotel needs a new decor, needs news paiting and things like that. We only spent a night here and everything was very nice, there prices a bit up, but we took...
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After several years of staying at the Hotel Presidente when travelling on business I was pleasantly suprised to see that they finally have a new spa. By far the nicest one in the area. After a long day of work there is no better way to unwind than having a massage at the spa and then going downstairs for a...
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The hotel is excellent and the service is great. I will like to mention Hector Rodriguez, 39 floor is very professional and goes out of his way to make the guests comfortable. I have had very favorable experiens with him for the last 4 years during my stay in your Hotel. I will like management to recognize his service. Thank...
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