The St. Regis Mexico City Hotel

kyle34

Seattle, Washington

Top Contributor

82 reviews

Reviews in 30 cities

47 helpful votes

“Great, with room for improvement”

Reviewed 25 May 2012 NEW

Like any St Regis, this is a great hotel. The expensive rate is merited with a great room, exceptional bathroom, attentive service without being pushy, and a central location. I was very happy that they went out of their way to lend me cuff links which I forgot to pack. The only complaint I had was that the property felt... More

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moltoparticolare

San Diego, California

Senior Contributor

27 reviews

Reviews in 11 cities

10 helpful votes

“High class all the way”

Reviewed 25 April 2012

Ultra modern, pure luxury and beautiful marble bathrooms. Having a "butler" is a real treat for morning coffee and any other thing you may need. Very nice touches like gourmet cookies left in your room. Mattress was way too soft. The high-tech lighting system in the room takes some studying, and it's often a little dark. The hotel bar with... More

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Dear Guest, Thank you for taking a moment to review The St. Regis Mexico City. It is great you enjoyed the Butler Service, legacy of St. Regis around the world, and that you got to feel indulged by them. Please come back soon. Best Regards, More

MarcBez

Sao Paulo, SP

Reviewer

5 reviews

Reviews in 3 cities

1 helpful vote

“Perfect”

Reviewed 24 April 2012

The hotel is just perfect. It is not just a luxury hotel as others I know. The staff is friendly, always responsive to your needs and do their best to make you feel at home. Location is very good for business and leisure. I have stayed at St Regis in my visits to Mexico City in the last three years... More

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Dear Guest, First of all thank you for your review, second of all, we are deeply honored knowing that you have chosen The St. Regis Mexico City as your address while in DF. We hope we can get to know you more each stay developing a totally bespoke service. Kind Regards, More

Nicolinitza

Pasadena, California

Contributor

18 reviews

Reviews in 9 cities

4 helpful votes

“First Class”

Reviewed 24 April 2012

Loved staying at this hotel while visiting Our lady of Guadalupe. The rooms were elegantly modern, yet cozy. The staff was amazing and our personal valet was attentive and extremely helpful. I can't wait to return! More

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Dear Guest: We are glad you could stay at The St. Regis Mexico City and that the staff made you feel uncompromisingly assisted. Please come back soon! More

Alex0418

Miami, Florida

Senior Reviewer

10 reviews

Reviews in 5 cities

2 helpful votes

“Great attention to details”

Reviewed 23 April 2012

Recently returned from a quick 2-night trip to Mexico City. I had stayed before so I knew the service was going to be top-notch. I travelled from Buenos Aires all day on my birthday (see Park Tower review) only to arrive around 9pm. My colleague whom also stayed at the St. Regis made mention of my birthday and the Front... More

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Dear Guest, Thank you for taking some time to review The St. Regis Mexico City. We are glad we were able to have you at the hotel during your birthday. I am sure our Head Concierge will appreciate your suggestions. Wishing you an exceptional day, More

SFLeonce

Hamburg, Germany

Top Contributor

67 reviews

Reviews in 37 cities

34 helpful votes

“Very good hotel”

Reviewed 23 April 2012

Stayed at the St. Regis Mexico twice again over the last weeks and very much enjoyed it. First, we had an executive suite, which was lovely. Great interior design, comfortable and with all the amenities one expects from a St. Regis. On our second stay we tried out the luxury suite, which is significantly larger with dining table and a... More

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Thank you for the time that you took on writing a detailed review on our property. The bespoke service is one of our core values, so please be sure that the comments have been addressed to the management team at the restaurant. We hope that you can have the time to visit us again and experience an unforgettable experience in... More

emoh23

san pero sula

1 review

“nice”

Reviewed 21 April 2012

we have all the spa was increidable we have a nice vista from the pool and gym the rooms wre increable More

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Thanks for your kind comments. We are glad you enjoyed The St. Regis Mexico City, please come back soon, Best Regards, More

dehetoxic

Stockholm

Senior Contributor

23 reviews

Reviews in 14 cities

15 helpful votes

“Outstanding St Regis”

Reviewed 13 April 2012

I stayed here on last September during my 4 days Business trip to Mexico city. On my arrival, the VIP pickup service at airport was the beginning of a wonderful experience, the location is excellent which is walking distance to my office in Torre Mayor. Upon check into my room, the butler tried so much to serve whatever I need... More

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Dear Guest, Many thanks for your warm comments. We are really honored knowing that we have conquered you with the St. Regis service. Furthermore it is really good to know your office is close to us in the Financial District and that we may welcome you soon. Wishing you a lovely day, More

blondcybu

Malmo, Sweden

Senior Contributor

25 reviews

Reviews in 21 cities

46 helpful votes

“One of the best in Latin America”

Reviewed 9 April 2012

I've just returned from St Regis Mx City and have to say the property is AMAZING. The best thing of the hotel is the staff : everybody is friendly and even the standard room offers butler service. Location (for leisure trips) is not the best for restaurants (I had to go to Polanco to had dinner several times),however, it is... More

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Dear Guest, It is a pleasure to read such a kind review, thank you. We are really proud our staff made you feel welcome. Also we would like to announce the opening of J&G Grill by Jean George next May, that will represent an extraordinary culinary experience for you. Warmest Regards, More

eaamieva

Monterrey

Contributor

19 reviews

Reviews in 12 cities

14 helpful votes

“Great 2 day stay... wish was it longer”

Reviewed 3 April 2012

I just recently stayed there for a two day trip in Mexico City. I was curious to discover what it is now being called the most luxury hotel in Mexico City. My stay was ok, the hotel is very nice indeed, very modern, the room they put us was nice. I would have to admit the only bad part was... More

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Dear Guest, Thank you for discovering The St. Regis Mexico City. We are glad you enjoyed your stay. Even though sometimes is difficult for us to have enough suites for all our Platinum guests, we work on giving them always our best available room. Please allow us to welcome you back soon. Best, More

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