Very efficient service on check in. Very well equipped room. This is a very new hotel so everything is up to date and works efficiently.
Great staff, helpful, knowledgeable and attentive.
Definitely will return on my next visit.
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Very efficient service on check in. Very well equipped room. This is a very new hotel so everything is up to date and works efficiently.
Great staff, helpful, knowledgeable and attentive.
Definitely will return on my next visit.
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Just there for a night while in transit. Had an excellent dinner in the restaurant and a pleasant night in the hotel. The room is extraordinarily well thought out (was upgraded to room 1902), and the staff was terrific.
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I'm usually not one to "gush" about a service experience because I am in the service industry and am quick to notice shortcomings... that said, I can confidently say that the Westin Guadalajara provided me with the absolute BEST hotel experience of my life! Everything from room quality to service expectations were met and exceeded. EVER member of the hotel...
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Dear CaboChinky
It has been an honor to read your review and all of our associates thank you for your compliments regarding your recent stay at The Westin Guadalajara.
To read, that your stay was the best hotel experience of your life, is the best reward all of us can receive.
Next time you visit The Westin Guadalajara, we definitively...
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Modern, well appointed hotel in Expo area. A starbucks and a few restaurants within walking distance and no pool. Overall, a good business hotel. Restaurant food was nice but pricey. Internet costs extra.
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Dear MYGC
We thank you very much for your comments regarding your recent stay at the Westin Guadalajara.
We are looking forward to welcome you again at The Westin Guadalajara.
Sincerely
Walter Harbich
General Manager
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On a recent business trip I stayed at this new property and found the hotel excellent in all regards. From the front door to the departure all the staff was quite friendly and helped with everything we asked for. We are especialy appreciative of the front desk staff and a Mr Carlos Reyes who acommodated our group with true prefessionalism...
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Dear Marc S
We really appreciate your feedback regarding your recent stay at The Westin Guadalajara.
It is a great pleasure to hear, that our associates, our restaurant Casa de las Rosas and our bar El Candil were up to your expectations.
We are looking forward to welcome you again at The Westin Guadalajara.
Sincerely
Walter Harbich
General Manager
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My wife and I had layover in GDL (from PVR heading to LAX) and decided to stayover in GDL as we have family in GDL. After researching multiple places we narrowed it down to Villa Ganz and Westin GDL. I asked my cousin who lives in GDL her opinion and she gave pros and cons for both places but to...
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Dear ledezmacjl
Thank you for taking time to share with us your experiences about your recent stay at The Westin Guadalajara.
We really appreciate it to hear from our guest, that our associates, our rooms, our Heavenly Bed and our lobby surpassed your expectations.
It will be a pleasure to receive you back at The Westin Guadalajara for a longer...
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Hi, I recently stayed at the Westin for a 3 day trip. Great property, I am glad Westin is opening properties in Mexico now. I do not know why it has taken so long for them. One in Monterrey would be also great and another one in Polanco, the one in Santa Fe is just too far from me. Back...
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Dear eaamieva
Thank you very much for your comments and compliments.
It is a pleasure to hear, that our associates were up to your expectations and that our corner suites has been the nicest room you have ever received at The Westin Hotels.
We are looking forward to receive you soon at The Westin Guadalajara.
Sincerely,
Walter Harbich
General Manager
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While there are many hotels in GDL, this is one of the nicest and the newest. The bar/lobby area is beautiful, the staff are very kind and helpful, and the rooms are beautiful. It's a very good value and well-located across from the Expo. I recommend it highly!
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Dear franklin99
We really appreciate your feedback regarding your recent stay at The Westin Guadalajara.
It is a great pleasure to hear, that our bar/lobby, our associates and our rooms were up to your expectations.
We are looking forward to welcome you again at The Westin Guadalajara.
Sincerely
Walter Harbich
General Manager
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This review is just of the bar/restaurant area. I absolutely love the decor - it is very modern with a cozy feel, think velvet, marble, mirrors, and dark wood...the outdoor water features are very relaxing.
My only negative comment would be something that I see all over Guadalajara - the waitstaff/bartenders are not very assertive. They look scared. I was...
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Dear lizardSD
I thank you for your review and for sharing with us your feedback regarding our bar/restaurant area.
We will share your comments with our Food & Beverage associates and work with them to improve their service awareness.
It is a pleasure to hear, that you enjoyed the food and drinks at The Westin Guadalajara.
We are looking forward...
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We stayed here on a weekend visit to Guadalajara for a wedding. Overall, we were highly satisfied with the hotel.
The hotel, which is nearly brand-new, is extremely elegant, with modern design throughout the property. The lobby is all-glass, with an airy feel, a marble bar, and lots of sitting areas. The restaurant has great light and an open feeling....
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Dear brmusicman
Thank you very much for your comments and compliments.
Definitively, Michael Edmonds, the designer of the Westin Guadalajara, has done an outstanding work with the design of the hotel facilities, restaurant and rooms.
It is also a pleasure to hear that our Heavenly Bed, our Westin Workout gym and our Restaurant Casa de las Rosas were up to...
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