We had to stay at a different hotel for 4 nights for a conference prior to arriving here at Holiday Inn. We hadn't slept well because of hard beds and heat. We were sooooo happy when we found Holiday Inn to stay at for the rest of our visit once the conference was done. We have 3 small children with... More

Nice hotel good beds and bathrooms Nice pool and restaurant The hotel is a bit far from the Center of town, but it's only about $4.00 by cab. The real surprise was the Sunday brunch, great food very inexpensive.

Surprisingly good place to stay in Cuernacava for a reasonable price.. This hotel is located in a nice part of Cuernavaca and is close to access roads. The building and pool area is well maintained.. I particularly liked the shutters they have in front of the windows that can block out 100% light.. I have seen these kind off shutters... More

Good location, nice room with good lighting - you need to place a card in a reader for the lights and ac to stay on - be sure to get an extra card when you check in. Desk staff (one spoke fluent English) were helpful and pleasant. All staff were always attentive and hard at work. The breakfast buffet was... More

the good things: The jacuzzi and pool in teh back of the hotel were great. I left my pillow in the hotel and they saved it until i came back for it. They were very gentle and friendly. the bad things: to many events they have on weekends, you cant relax in the pool because there always lots of people... More

We came here on business and chose this place for its price and reputation. Boy, were we not disappointed. I would come back for vacation if I chose to come. The valet took the bags and the car quite quickly. Check in was smooth without issue. We got what we asked for (king non-smoking). In fact they put us in... More

While I have not stayed at the hotel (I live in Cuernavaca!) I have had friends who and stayed there and raved about the experience. Recently, in considering where I might hold a conference, a colleague and I visited with the hotel's Event Center. I have booked conferences into hotels worldwide, including Holiday Inns in the United States. I have... More

We had a very good 15 day stay.. Pablo at the front desk was an excellent contact for us as he not only spoke good English, but he was very courteous and extremely helpful.. Thumbs up to Pablo.. We were disappointed in the restaurant as the waitresses spoke no English and this made things difficult for us.. Consequently, we very... More

We took our 13lb dog with us and we're pretty sure that we all enjoyed our stay. The green areas were more than enough for our pet to exercise and strangely the hotel was quite empty that weekend, practically just for us. We spend a great time at the upper pool area in the outdoor big jacuzzi.