We are seasoned travelers but this place was the worst! Do not stay here unless you plan to buy playa del sol timeshare, if you don't they treat you like trash! For starters our room 211, no elevator gets even close so we went up 3 flights of narrow stairs with 4 suitcases. Our view, a gravel pit, literally. A...
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This guest complaint was the result of several problems that, unfortunately, coincided during their stay. We very much regret the negative experience reported in the guests’ letter and we have been taking immediate corrective action.
Yes, during their stay, there was noise from the hotel renovation program in our neighboring tower, which we had kept nearly empty so that the...
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