i agree with all the great things that other reviewers said. i loved having the kitchen facilities. my room was close enough to the bridge to the beachside that i could actually get there faster than people in the main building waiting for elevators and navigating long hallways. i, too, remember how helpful and friendly pedro and nestor were. i...
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Dear Lady, it give us a great pleasure to read that your stay with us was so pleasant and enjoyed every aspect of the hotel, since the property, location and service. Be assured that we will continue working very hard in order to deliver our guests vacations even more memorable.
We hope to see you again very soon!!!
Best regards,...
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Although this is one of the older hotels in the El Cid chain it was still an awesome stay. Rooms are not up to date but the important thing was THEY WERE CLEAN!!! Had breakfast at El Patio every morning, awesome by the way. If you are looking to lounge by the beach are relax by one of the bigger...
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Dear friends, it give us a great pleasure to know that you had a great time at this hotel and allowed us to take care of you while on vacation, all of us here work very hard in order to make you have an enjoyable vacation.
We look forward to serve you again in this beautiful port of the Pacific!!!...
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I have to start this review by saying this was our 3rd trip to the El Cid Granada, and no we are not timeshare owners there. We keep on going back because it’s a perfect resort for our family. We travel every winter with our kids and have stayed at some 5 star resorts but the El Cid Granada is...
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Reviewed 13 December 2009
Dear friends, many thanks for such a detailed review, it is really delightful to read that as always, all of you had a wonderful stay at this your home;I agree with you, Daniel and the rest of the staff are really an asset to our company and we are happy to have them as part of this big family.
I...
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I came with my family. My parents have been lots but this was my daughter (9) and I's first time. AMAZING is the best word to describe our trip. Ramon R was my favorite waiter. ALWAYS accommodating our needs, especially with my brothers two young children in tow. I have no complaints. The food, service, rooms and entertainment are just...
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Dear amigos, I am thrilled to read that you and your family had an amazing stay at this your home. Every time that we read motivating reviews like yours, it makes us feel tremendously happy and motivates us to continue working hard to reach your total satisfaction.
Ramon, Christian, Danny and I thank you for sharing your comments and will...
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Stayed in a studio with kitchenette. Having the fridge and stove was very convenient in putting together some meals in our room with the seafood and produce we picked up at the market. NIce clean room just steps from the pool. Very quiet which was perfect for us.
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Dear sir or lady let me thank you for selecting our hotel to stay. I am so glad to know you had a wonderful stay and enjoyed every aspect of the hotel, that is our commitment, to make our guests go back home with wonderful memories of the stay.
We hope to see you again!!!
Sincerely,
Salvador Sanchez
General Manager
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The Granada is well priced for the size of the rooms, the pool is beautiful and quiet. The location is seconds from everything, Right in the middle of the Golden Zone, close to shopping, buses and the beach. Christian the activity director is the best. He is there every day to help you speak Spanish, play bingo, watch movies and...
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Dear frien, thank you for sharing your comments! As you mention, we are in located just in the heart of the golden zone, what makes it easy to walk everywhere.
We agree with you, Christian is a very part of our staff, he is always willing to help you and assist you, and for that we are very proud of...
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My fiance and I just returned from a fun and relaxing trip to Mazatlan with our 14 year old sons. A large reason for the success of the trip was the El Cid Granada. Everything about this hotel suited our needs perfectly! The staff is excellent and it is well serviced. Everyone was very helpful and went out of their...
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Dear kacey66
Thanks so much for your wonderful feedback about your recent stay at this your home. We are so proud to know that you found our products and services up to the mark. I am glad to read as well that you and your family took advantage of the services offered at El Cid Castilla and had a great...
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I have stayed at three of the El Cid Resort properties in Mazatlan: El Moro, Castilla and Granada. Of the three, Granada is the most laid back and peaceful. It is the oldest part of the resort but, I think, the best - primarily because of the staff. What lovely people. Thanks to Daniel, Pedro, Juan Carlos, Ellie, Alex, Nestor,...
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Dear anneevanega
Thank you so much for selecting El Cid Granada to stay, your loyalty to El Cid Resorts is much appreciated. It is really glad to know that once more you had a great vacation with us and to hear that you already has experienced some of our sister hotels like Castilla and Moro, each one of them offers...
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We stayed at the Granada for 1 week. Our first time to an El Cid & first time to Mazatlan. We stayed there in March. We had a great time. The staff was great & friendly & spoke english. A must see is the Central Market down-town. You will have to take a cab. There is flea markets about 2...
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Dear Maureen h
We are thrilled to read that you have selected El Cid Granada to stay in this your visit to Mazatlan. Secondly, I love to read that you have had a perfect vacation and enjoyed of our facilities, service and food. We work very hard to achieve our goal in order you have a wonderful vacation. I am...
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this is for christian, the one person that made our holiday at the granada most enjoyable. he entertained, made us laugh alot and was very helpful in every respect plus he spoke and understood english perfectly. great food at both hotels and the staff were excellent....shall return next year...thanks for everything. ron & bonnie winnipeg march 2012
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Dear ron m
Thank you for choosing El Cid to spent your vacation with us. We want you to know that is very importante for us know that you appreciate Christian´s job, he is a very valuable staff member for us, and we are very proud to have him on our staff.
Hopefully we will see you next year.
Warm...
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