El Cid El Moro was a very nice hotel. not the newest, but well kept. the property is beautiful and well kept also. the beach is clean and there is a roped off area to keep the venders out...they're fine with me. we went on a timeshare exchange. they do treat hotel guest different than owners (our friends were there...
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Dear strawbman
Thank you for taking the time to write a review. It is nice to hear that you enjoy your vacations with us.
The all inclusive plan is for people who prefer to stay at the hotel during all the vacation and having multiple options of restaurants without worry about carrying cash or credit card in their wallet.
I...
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In spite of alarmist news media, we had a delightful week in mazatlan. The hotel El Moro has a WARM swimming pool which we enjoyed even when the air was cool. We walked for miles on the endless sand beach, especially enjoying the tides highs and lows. The service is very good, with waiters and staff eager to do all...
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Dear 1969edruth
Thank you for choosing us to spend your vacations with us. It is so nice to hear that you had a great time during your stay and enjoyed of the pool, the excellent service provided by our staff and of the food service in our oceanfront restaurant, La Concha.
We appreciate you a lot your loyalty and we...
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All of the staff at El Cid El Moro made me feel special. I went with extended family without a spouse. I sat alone by the pool side most days and I was made to feel part of a group of people. I found everyone extremely friendly and they were great with people from young to special needs. In particular...
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Dear Barbara T
Thank you very much for sharing your experience of your recent visit to Mazatlan and as well, fore choosing this your home El Cid Resort.
We are delighted to see that service provided by the activities team exceeded your expectations, they create a a nice atmosphere in pool. I am glad that you enjoyed of the delicious...
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We have a time share with El Cid and went this year for one week in January. We were offered 4 days all-inclusive but when we checked in they offered us 7 days all-inclusive so of course we were on board. We had a wonderful time and especially enjoyed the La Concha restaurant where we feasted on shrimp, shrimp,shrimp. L....
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Dear Shirley M
Thank you so much for selecting El Cid Moro Beach Hotel. We are delighted to know that you were happy with the excellent care that Enrique took of you at La Concha restaurant; Mazatlan is known as the shrimp´s capital so could not find a better restaurant than La Concha to enjoy of some delicious and fresh...
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14 Top Things to Know about EL Cid Moro Beach Hotel & Mazatlan (FEB 2012): A Canadian Perspective based on our 2 week holiday
OVERALL: Mazatlan was a great experience. It is not like Cancun (hallelujah!) - much more souk like, cultural city that is only slightly commercialized (what a relief!). The hotel strip is in the golden zone; we...
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Dear DawnMom35
I like to express my gratitude to you for taking the time to provide such detailed comments regarding your recent stay at El Cid Moro Beach Hotel.
I am pleased with the aspects of the hotel for which you have commented positively such as the pool, room, facilities, location and most important the terrific personalized service you received...
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This resort is at the end of the Golden Zone on a nice stretch of beach, The units are somewhat dated, but I was told the Tower is slated to undergo a remodel soon. The pool is heated and the grounds are very well maintained, The dinner buffet shows next-door at the El Cid Castilla are entertaining and worth the...
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Dear jtay58
We are grateful for you taking the time to share your experience and can assure you that we value such feedback in order that we can continually reevaluate our product and service standards.
I am delighted that you enjoyed not only our facilities but also the food and entertaining experience as well as that you took advantage of...
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This was our 3rd trip to El Cid El Moro in Mazatlan and it definitely won't be our last. We travel a lot and this is honestly our very favorite place. The resort is clean, close to shopping and restaurants and has a great pool and beach. But, the main reason we continue to return is because of the staff...
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Reviewed 13 June 2010
Dear Charren
Thank you for writing this overall very positive review of our hotel. We are happy that you always feel welcome and take pleasure in our services. We are always trying our best to make our guests feel at home. Thank you for your loyalty to our hotel.
I love to read that our staff took an excellent care...
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As family and friends traveling together we loved El Moro and Mazatlan. The location of El Moro can't be beat. Right on the beach and near many shops and restaurants. The staff at the hotel are wonderful from maid service to front desk to the guys at the recreation department. Enrique and Aldo were especially nice. They run the recreation...
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Dear heather s
Thank you so much for your wonderful remarks! We are thrilled to hear that you enjoyed your visit with us. I appreciate you for your compliments in regards to our service, facilities, cleanliness, excellent location, and of as well, for the comments in respect to this beautiful port, we feel very prouf of being part of this...
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We have stayed in the 1 brm, 2brm and now the Prestige apartments at El Cid. they have all been fabulous. the service daily is great , the people are awesome, helpful and friendly. Guillermo at the front desk helps me every year. There is no reason to fear Mexico - esp. in Mazatlan. We go every year and enjoy...
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Dear doodyork
What pleasant is to read that our beloved guests are coming back home with great memories of their stay, nothing more rewarding for us than knowing that we provided you with a perfect vacation.I will ensure to share your comments with all the staff, especially to Guillermo, I can say that he is already waiting for your return....
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Myself and three kids, ages 8,5,3, stayed at El Cid Moro for three weeks over the Christmas holiday. This is our third time returning!! Our room was amazing with floor to ceiling windows and full view of the ocean. But it really is the staff that made our stay OUTSTANDING and why we keep returning!! Travelling with three kids on...
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Dear weddingbliss08
Thank you very much for giving us your preference to stay on vacation; A repetitive guest is the best reward we can have. I am glad to hear that you and your family enjoyed your trip and the beautiful view from your room to the ocean pacific,and of course, it give us a great pride in reading that...
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