First off let me say that we got a great deal online ($2400 for a family of four fm TO). The reviews we read were mixed but we were looking more for a relaxed family vacation then a 5 star luxury one. Are expectations were exceeded and we had a great time. There was plenty of things to do for... More

I stayed at the Gran festivall Jan 30/12 to Feb 13/12.What attracted me to this resort was the low rate for single occupancy.I read some of the reviews here,and I was surprised with the divergence of opinion.They either loved it or hated it.Well I thought it was great. It is a resort for the locals and I found that the... More

My wife and I just returned from a vacation at the Gran Festivall ( Feb.13- 20th). We found the resort to be very huge with great potential. The staff were very friendly but the lack of English was a problem. Lupita the concierge was very helpful to solve any problems. The food was good and the waiters were good. Jaimie... More

We were at the Gran Festivall from January 31 to February 7. Our room had some issues,we told the concierge Lupita and she gave us a new room right any. It was very good. We went with our two children, ages five and eight. There is lots to do. Kids Club, waterslides, two kids pools, tennis, soccer, paint ball, a... More

Very dated resort in need of upgrading. Staff is very friendly but DO NOT speak English at all. All of the shows and entertainment are in Spanish only. Food has limited variety and is of poor quality. They only have one a la carte restaurant and you have to be at the front desk by 8am to book as it... More

Worst vacation in Mexico ever....and we have been all over....this resort does not cater to tourists....no english...food awful....same thing everyday, just changed the sauces (very spicy) Most of the activities for children were either closed or broken....No or very poor assistance by staff....due to language barrier....Our accomatation was terrible...dirty, moldy, and again...poor maid service...had to chase down towels daily....Resort does... More

Advantages of the hotel: They have nice sport facilities and a rather long water slide. You can also play gotcha and there are also a climbing wall and an archery range (but all these is not included and a fee is charged!). There is also a hotel doctor for emergencies. Disadvantages of the hotel: First of all please note that... More

I just got back last night from my trip and although I got a screaming deal on the price, what I recieved was 5 star service. Lupita from AIr Transat was fantastic, she checked in with me all the time to ensure I had everything I needed. The resort was only at 10% capacity during the week and 90% on... More

Just wanted to thank all the staff at the gran festival in manzanillo...the service was outstanding, the acomodations really confortable,the food excellent, and the staff...the best!! We are definitly going back next year, it is a highly recomended resort specially if you are travelling with family. The kids 13, 10 and 4 had a blast!! We are looking forward to... More