This hotel is not up to Holday Inn standards. The hotel has great potentual and the views from the oceanview rooms and from the pool and restaurant areas is million dollar. The staff is friendly enough but not very aggressive. I sat out by the pool daily and never did a server make an effort to take my order without... More

This tower used to be part of the old El Presidente. They fully renovated it a few yeas ago and I must say they did an impressive job. Except for the fact that there is no central air conditioning (each room has its own system, which can be noisy), it is almost impossible to tell this building is 50 years... More

Holiday Inn took over Fiesta Inn a couple of years ago and things have changed. The rooms now have a very good safety box and the Internet is working very well. Many of the old staff have been retained, it is unfortunate that their new training does not require them as to be as courteous as they have been in... More

I Just left the Holiday Inn Resort Acapulco. The experience was pretty good. Sharon @ the front desk and Alejandro from the restaurant where really helpful. This was not my first time in Acapulco so I had enough time to actually see and feel the hotel. Rooms are very clean, we stayed at a deluxe room with full ocean view.... More

I have stayed at the Fiesta several times with a small group of adults and students. The hotel was clean and the service was good. We ate at nearby resauturants Sanbourns or Vips. The beach area is beautiful but a not easily accessable. The ocean near the hotel is not safe for families in my opinion. It is a little... More

After a terrible experience at a different hotel nearby, we moved to the Fiesta Inn for the remainder of our Acapulco stay. We had a very pleasant stay at a reasonable price. One of the best things about the hotel is its location -- it's right on the coast and you can walk to a lot of restaurants, stores, and... More

We were supposed to stay here for 4 nights, but checked out after 2 nights because our digital camera was stolen from our room while we were out having breakfast. We are sure we left the camera on the nightstand before we left and when we returned, it was no longer there. We notified the managers and they came up... More

We stayed one night from Priceline in 1205 with partial overview. Paulina at Front desk was brilliantly helpful.

Stayed here in July. Had to change rooms three times and still had a horrible room. The first room was on the 5th floor and it was an even number room. All of these rooms face an abandoned hotel! The second room was on the 15th floor and had the same view of the abandoned hotel!. Then the last room... More