Never again! Tunes of issues including no internet, no coffee maker, no maintenance, and to top it all off! Electronic key entry didn't work when we came back from breakfast and we were told we would have towait 2 hours for someone to come in and take care of it. Since we needed to get on the road, AND, our... More

This is not a 3 and a half three star hotel.... Carpets in the ails are ripped and dirty... when we enter the room, the bath was not fully clean... the room smelled as an old hotel.... carpets dirty and old towels ... The hotel did not have orange juice in the breakfast bufet. A couple was loocked out their... More

We drive, traveling with our dog, and have always felt welcomed here. We just stay overnight, and use room service for our meal. We have always been very pleased with the room quality - ours had a kitchenette - and the room service food is well-prepared and delivered quickly. The room and grounds are clean, quiet and relaxing. It's distance... More

We went to this hotel, 2 nights as we were in saltillo. It went smooth like silk everything. Good rooms, bed are excelent to rest in. Good TV service. Maid comes around 12 am. So it isn't too intrusive. For around 10 dollars, you get room service. Free BIG breakfast. I loved it.

There are very few pet friendly hotels near Saltillo which is our stopover point travleing north from Mexico to Texas. This hotel accepts pets and is secure which were our highest priorties. This was our second consecutive year staying at the American Business hotel and if in Saltillo again will stay here. Just a FYI. Saltillo is a difficult city... More

We have stayed in this hotel several times in past years and liked it well enough. This visit it was evident that the place has gone down hill. The room 'key cards' did not work. There was a missing bulb in the one lamp...and the socket looked broken so tho I tried to explain the problem to the clerk...he didn't... More

This is what happened to me: - Found a dead cockroach in the middle of the room when I arrived. - No hot water in the shower. - No pillows menu as they advertised. - When I told this to the lady in the frontdesk she told me: "que mal" ("how bad") and she didn't offer me at least an... More

Extremely helpful and friendly staff, great rooms and breakfast.

We've stopped here on the way to the States for the past two years and are planning to stay again this summer. The original reason we stopped here was that we travel with two small dogs and they were the only place that was 'pet friendly' for miles around. The grounds are lovely, the staff helpful, the rooms very nice... More