Horrible experience. This is not a resort. Exterior is freshly painted, but once you are inside watch out! AC worked at best a short part of 3 days out of the seven we spent there. No water for part of one day. Room phone never worked ( not even a dial tone) and when we reported it the response was,... More

I read the reviews for the Xanadu before I left, and I am not going to lie, I was so nervous about going. We got to the Xanadu and we received EXCELLENT customer service from day one. The beach was amazing! If you are looking for a LARGE private beach this is the place to go! Anton (the bartender on... More

I read all these reviews..every single one of them, before going. My girlfriend owns a timeshare at Xanadu but hadn't been there since before the hurricanes around 2005. Freeport got absolutely NAILED. Here's the deal with Xanadu.. There was an international market not too far from the resort. It had a large casino and lots of shops, etc. It was... More

people PLEASE listen to me and DO NOT BUY this vacation club...they tell u all the time that it's all booked and theres never anyone there...they say they'll buy it back and they won't...they don't take your phone calls,they don't try to help you at all...i wish i never got this,they make it sound so wonderful and it's not...my husband... More

We booked our trip back in November through our club. The resort looked a bit scetchy and the reviews were not that good but the price was right and it was on the beach. I called to make sure it was "safe" and was assured by the clerk that everything was fine. Two days before we were to leave for... More

We had a great time on the Bahamas, but it should have been that way. We unfortunely did buy a membership, and this year they nearly double the maintenance and tax fee, so go and have fun and dont listen to the sales persons. It is a little worn out, so maybe Howard Hughes is turning in his grave if... More

my family and i bought a time share here several years ago every year we tried to book 6 to 8 months in advance with 3 different dates and suprisingly enough they were always booked solid we always travil over to check out our investment to find the place as empty as a ghost ship every where but the sales... More

After reading some of the reviews, I was a bit concerned, but was pleasantly surprised to find that it wasn't that bad. The rooms were spacious and clean, the views were great, the beach was beautiful, and the staff were responsive and pleasant. The only real negative was the location - you had to get a cab or rent a... More

My family went to the bahamas and stayed inland and got approached by a gentleman who assured us that we could upgrade from our current hotel if we sat through an hour tour of the hotel. Well, we decided we would take the offer and after 7hours of our 3 day vacation we felt very pressured to purchase this timeshare!... More