We just returned from a four night stay at the Ritz Carlton St. Thomas. Overall we were very pleased with the property and the service. The hotel is very well maintained, and the beach is gorgeous. The views of St. John can't be beat. Head down to Red Hook for some great restaurant options at much better prices, and I... More

Upsides)Awesome snorkeling and catamaran(had never sailed in my life so me and my wife trying to sail this thing was hilarious), nice pool area includes infinity pool, resteraunt food very good etc. The club level was awesome, free alcohol (any time its open, where if youve been to some its only during certain hrs), resteraunt food was good, It is... More

First, most of our trip was paid for by our company since it was an incentive trip for employees so my experience is different than if you paid. We were treated to spa services, sailing on the cat, and eating vouchers. I found the rooms to be average for a Caribbean chain hotel so don't expect luxury; the grounds were... More

We recently returned from a 5 night stay at the Ritz Carlton, St. Thomas. Overall, I enjoyed our stay. The beach was nice. The service was better than average. However, for the amount of money it costs to stay here, I expected more. First, I am not very picky; however, when you shell out between $500 and $600 a night,... More

For the money paid, we expected more. The room: A cordless phone that didn't work, and the other had such bad static I had to shout to make dinner reservations at the onsite restaurant. The lamps were ready to fall over. Eating on site? Only 1 choice for breakfast. Drinks at the poolside bars are watered down. The beach? Very... More

As a frequent Marriott stayer, we typically use points to vacation at their resorts, JW’s, or Renaissance. We have had incredible experiences in Arizona, Honolulu, Aruba and Cancun. For our 10 year anniversary, we decided to step it up an use our points at the Ritz Carlton. Here are some differentiators for the Ritz • Refreshingly, water is not a... More

Booked last minute as we left previous hotel after 1 night. This is the best hotel on the island. Pretty setting that's very quiet in a beautiful bay. Good gym and nice spa. Club Level access is well done here with 4 spreads per day along with beverages and evening spirits. The staff is at your service 24x7. Other reviews... More

Like Matt below, our stay was somewhat colored by a negative check-in experience when the desk clerk quite rudely refused to honor a reservation (which I had printed out) clearly stating that we had a room on the club level. Goodwill is easily generated when a guests' reservations are honored, and I am surprised that a resort of this caliber... More

Booked it with Amex Platinum card to get the extra perks...no car service or transfers bc of govt. regulations.. Private taxi was 90 USD one way! Our room was ocean view King. No upgrade was given upon check in.. Front desk staff said none was available (next step up was a suite)...However resort was not even 50% occupied and several... More