This hotel is overpriced yet comfortable. Management needs to make a few changes to the room to update such as headboard and lamp shades which are outdated.Do not eat at the first floor Bois Cano.Eat at Tiki Village. Supervisor did not want to fix our meal which was horrible. We refused to pay for it. Very unfair service. Hotel has... More

My husband and I stayed at Kapok for Old Years night. We had a small problem at check in but it was sorted out with an upgrade to a Superior room, which we really appreciated! The room was modern, updated and clean! Our room had a nice balcony as well! All staff at the hotel was welcoming and very helpful!... More

We stayed in Port of Spain with a group of friends. We had a wonderful experience at the Kapok Hotel. Beautiful rooms with shared balconies. The rooms were wonderful and the restaurant the hotel was great. We had a private room at dinner. Enjoyed our time completely. More

I wouldsay this is anice hotel for the price. Hotel staff is very kind, very nice resturant & Bar with a nice pool and plants. Very close to down town and a nice little shopping center. More

Not only are the rates affordable but the warm and welcoming customer service and greeting at the reception area was excellent. We were met by Nicole and Anthony who set the tone for the stay. The pictures on this site didn't lie, it is exactly as you see. The colour palette and design of the lobby was a wow factor... More

Great food, excellect customer service, helpful staff, wonderful rooms......very RELAXING More

Rooms have been partially updated with comfy beds and flat screens. Bathrooms however still look like they were imported from 1990s Days Inn (they were small and clean). Pool is small but nice and with a not so nice view. Breakfast was great. The restaurant for dinner wasn't that good. In POS, you can do much better for food. Staff... More

Compared to the other upscale hotels in Trinidad, the Kapok is more of old glory than anything else. But based on their better price (which included free internet and free continental breakfast) i decided to give them a try. While the hotel overall has a bit of a dated feel (especially the hallways leading to the rooms) I found the... More

This is our second stay at the Kapok ,this time we stayed in a suite on the 4th floor. Everything was just wonderful, friendly staff, clean rooms I loved the kitchen area it had everything you would need. The living room area was spacious , nice decor and furniture was very clean and comfortable, and that includes the bed. The... More