The quality of the hotel was good in general and the employees were friendly at all times. I had an issue with the bill though and I refused to sign it. The amount was taken off my credit card nevertheless. As it was late evening no manager was present so I could not resolve the issue. I was guaranteed that... More

Two families recently stayed at the Carlton Savannah hotel for a weekend getaway and we are pleased to share our experiences . The rooms was not the best as compared to the other hotels in Port of Spain that we stayed at previously , but it was sufficiently comfortable for us and our kids . Our room had a beautiful... More

Good local rates. Parking poor- needs to park and cross a busy road to access hotel. Erratic Bell Hop staff , were not on site when I needed to use them. Seems to operate all areas with minimum staff. Carpets in corridors and room old , worn and moldy smelling. Furniture needs changing in room and public spaces. Relish serves... More

wow, where to start? This place does NOT live up to it's reviews... customer service? hospitality? you won't find it here. My wife and I stayed here for 6 days on business (we will make sure NOT to recommend this place to our colleagues that will have to visit T&T frequently). First night: We came very late, exhausted from a... More

This hotel was a great deception. Even though it says that internet is provided in the rooms, our room connection was not working well. Power was out for several hours and we had no water in our room for an entire morning. Food was ok but nothing special. In general, they charge you for a 4 stars hotel when it... More

staying at the Carlton for 7 nights on business. Service is very good, staff are very attentive and pleasant. Rooms are large and mine has windows overlooking the outdoor pool and mountains (hills?) TV is adequate but no movie channels to buy from which is something I like as a diversion. internet is free but pretty spotty, failing regularly but... More

Spent a romantic night with my wife in December 2012 and will definitely return. The hotel is well located within the city near the Queen's park Savannah (as the name implies) and is well maintained and stylishly "attired". There are 2 restaurants and the food is exceptional. The rooms are well appointed and clean. Very quiet. Like a getaway in... More

Had a great time in carlton savannah everything that was advertised I got with the exception of the Internet which I thought was in the room but still made use of it in the lobby and restaurant Kirk and Maria were quite accommodating and helpful during my stay a very definite asset to the hotel and would make u not... More

Stayed here largely because of the reviews. It is a good hotel but I don't think it lives up to the rave reviews. It tries hard to present itself as a boutique hotel but the reality is a small reception and average casual dining facility on the ground floor. Staff were extremely helpful. Room was large but smelled of damp... More