There is no such thing as customer service at this place! My aunt wanted a bottle of water, and an employee told her to go to the super market for one. Hmm, I thought this was all inclusive?! The workers do the bare minimum (if that). If you ask anyone a question you will get one of two responses, "what"... More

We spend 10 nights in Sonesta Maho. Very beautiful place, delicious food, very friendly people, silentious to sleep. I strong recommend this hotel in St Maarten. Marcos Correa Pereira - Brazil Feb 11, 2012 More

I am a pilot and have been coming here during the winter months since 1996. I can best summarize using pros and cons: Pros: Great location. There are lots of shops and restaurants. A bunch of new restaurants adjacent to the hotel are a rib place, and a chinese/japanese retaurant. The long standing restaurants such as sopranos, cheri's, and the... More

It was my first time visiting St.Maarten upon arriving at the Sonesta Maho Beach Resort I was greeted by a welcome drink right in the lobby, the Manager Richard Coleman and his front desk staff was so helpful to make my stay a memorable one on this resort. I stayed for one week. sorry I did not book for more... More

Hello, I am writing today of the humiliation I felt when I saw a manager cussing and yelling at an employee at the Sonesta. This was my first time visiting St Maarten and I was horrified when I was checking in in how the manager was carrying on disciplining the employee in front of me. After he left, I think... More

Location is close to the airport for a business traveler and also close to the beach. More

I have lived in the Caribbean the majority of my adult life and am no stranger to bugs, but when a place is so infested that I find bugs in the rooms coffee maker in the morning it bothers me. To get to the point that roaches are in the coffee maker and in plain view you really have to... More

We had never been to St. Maarten before and once we arrived at the Sonesta Maho we were so glad we had picked this location. It's the perfect place if you don't want to rent a car but still want lots of options for restaurants, etc. There are so many restaurant choices all within easy walking distance of the resort.... More

We would highly recommend this hotel to anyone who is looking for an incredible experience with hospitality that is out of this world!!! Richard at the front desk went above and beyond to help us when we had to check out but our flight wasn't for several hours. All it takes is a little understanding and thinking outside the box... More