Huge price and the pool is so small and in front of an elegant restaurant. Also you have to pay for the parking. Small rooms. The bathroom could be better. The beds are excellent. The front desk people very very cold. They seems very tired. The last day , Sunday,they announced s mayor repair and they cut the power. The... More

We arrived at the hotel after a long drive from the north side of the island. The valet was very friendly, but make sure to have a bit of Spanish down since the late-night crew doesn't speak English. Unfortunately, our experience went downhill when we walked into the rooms. The room was superficially clean, but there was no blanket on... More

For some odd reason, the air conditioning can only be controlled remotely by the front desk in the historic rooms. However, it took over three hours and repeated trips to the front desk to have them actually turn it on. Absolutely horrible waste of my time for something I would expect to be a routine task that they handle daily.... More

This was only an overnight stay. Parking was very easy to do and valet were very pleasant although only one spoke English. The ladies at the front desk were very pleasant as well and very helpful! As the the staff, they were as nice as can be. But the facilities could be much nicer. The location is great. But the... More

I had an end room with five windows and tiny balconies. Hotel is located across from town square and walking distance to shops and restaurants. Nice lounge area to sit and visit with fellow guests and either have cocktails and or dinner. Staff was very willing and knowledgeable about restaurants to visit.

We stayed at this hotel in January for two nights, which was originally supposed to be three nights. The hotel is dirty and needs to be updated. There was no hair dryer in our room and when we asked for one we were told there wasn't one for us. We asked for extra towels and never received them. The dirt... More

Construction on a parking garage started every morning, at 7 A.M., so you don't need an alarm clock. There was also a party going on Thursday night, where they close all the streets around the square. The staff could not tell us how we were to get back to the Hotel that evening, upon our return. The hot water in... More

very nice, the only thing was that there was no towels on the room, i got there at 3am, but i called front desk and they brought them to me, i love it, would defenetly go back, loved the outdoor, the plaza was beautiful

I stayed there with my husband and I loved it! I checked in around 3:30pm and the room wasn't ready yet, but the front desk girl, Chrissy, (she was kind of the lead, cause all other employees asked her every single question) explained to me why my room wasn't ready, very kindly and apologized for the wait. She also gave... More