Cervantes (San Juan, Puerto Rico): See 132 Hotel Reviews and 59 Photos

Also Known As:: Cervantes Hotel; Cervantes Hotel San Juan; Cervantes San Juan

Address: Recinto Sur #329 | Old San Juan, San Juan 00901, Puerto Rico

Phone Number:

Region: Caribbean > Puerto Rico > San Juan

Amenities:

Bar/Lounge Free Breakfast Free High-Speed Internet Restaurant Room Service Suites

Hotel Style:

#8 Romantic Hotels in San Juan

Price range (per night): $153 - $1,056

Official Description (provided by the hotel):: The Cervantes boutique hotel at the gateway to Old San Juan is for sophisticated travelers that appreciate the fine art of hospitality. Inspired by the intimate 'town hotels' of Europe, rooms and elegant suites feature contemporary luxury designed by NoNo Maldonado. Exclusive penthouse suite with private terrace, spa-bath and keyed elevator access. Concierge-level service, free continental breakfast, flat-panel TVs, free Wi-Fi and parking. Enjoy creative international cuisine at our acclaimed Panza Restaurant. We are 5 minutes away form cruise dock 1,2,3,4. We are in the heart of Old San Juan. ... more less

Reservation Options:: TripAdvisor is proud to partner with Booking.com, Cheap Tickets, Priceline and HotelsClick so you can book your Cervantes reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

chamatexas

Austin, TX

Reviewer

4 reviews

4 hotel reviews

Reviews in 4 cities

1 helpful vote

“Great small hotel--walk to the cruise ship!”

Reviewed 11 June 2013

My husband and I stayed at Chateau Cervantes for the first time, for one night before taking a cruise out of San Juan. We had no idea what to expect, and what we found was everything we'd hoped for, and more! The staff was friendly and helpful. The room was clean, comfortable, and everything worked perfectly. The location in the... More

Was this review helpful? Yes

Problem with this review?

Wow! Thank you so much for those kind words about your stay. We are so glad that we exceeded your expectations and that you enjoyed our location, it really is one of our best features! We look forward to your next stay with us! More

fhk202

New York City, New York

Senior Contributor

32 reviews

22 hotel reviews

Reviews in 25 cities

37 helpful votes

“Best location, great service, spotless rooms! A very elegant and classy hotel :)”

My bf and I (both in our early 30s) stayed at Chateau Cervantes on the night of June 6, 2013. We had a wonderful experience there. Originally we looked at reviews on TA and strongly considered staying at Hotel Convento but when we had called for reservations they said they were out of rooms so chose Cervantes instead and SO... More

We would like to express our gratitude towards you for this amazing review. We are thrilled you enjoyed your stay with us and got to experience Old San Juan at it's best. We will defintely be looking into the issue with the shower in that room. We hope next time you visit our island, you stay with us at Chateau... More

AndreaM924

Cincinnati, Ohio

5 reviews

Reviews in 2 cities

“Worth Spending a Night Here”

Reviewed 7 June 2013

We stayed in a Cervantes Suite (King suite) and had no idea how large of a room we had booked. It was the size of a small apartment with three balconies, an extra half bath, a wet bar and a large living area. The hotel itself was beautiful. The staff was great and stored our luggage we arrived and even... More

See 3 more reviews by AndreaM924 for San Juan

Andrea, Thank you for the kind comments about our staff and your stay. We like to remind our guests that Old San Juan features a very popular nightlife during the weekends that provide excellent ambiance. We are always more than willing to move our guests to quieter rooms. We are so glad you enjoyed our King Suite with awesome balconies.... More

Jamie K

Atlanta, Georgia, United States

1 review

“best ever”

Reviewed 3 June 2013

My wife Jacqui and I spent our second anniversary in old San Juan and stayed at Chateau Cervantes, where we had a WONDERFUL experience! The room was elegant and had a balcony. The location was perfect for walking the old city. But it was the STAFF that made it. They are now family to us, after just four days! And... More

Was this review helpful? Yes 1

Jamie, Thank you for the kind words about all of our staff. We loved having you stay with us at Chateau Cervantes. We are so glad you enjoyed your stay here and a wonderful dinner at our restaurant , Panza. We look forward to celebrating many more anniversaries with you! More

Allison S

Cincinnati, OH

3 hotel reviews

2 helpful votes

“Beautiful Boutique Hotel in the Heart of Old San Juan”

Reviewed 27 May 2013

Our group booked a night here before departing last Sunday for our cruise and it was a great experience. Even better than I had expected, actually. Instead of the standard hotel room I had expected, we had a sleeping area, sitting area, large restroom and three balconies. It was great for some after dinner wine with our friends before we... More

We appreciate you taking the time to review us with such kind words. We are so glad all of these factors made your stay a pleasant one for your group. We hope to see you again soon! More

gleealee00

Senior Reviewer

10 reviews

5 hotel reviews

Reviews in 10 cities

6 helpful votes

“Super Friendly Staff”

Reviewed 16 May 2013

Cervantes is in a great location. All of Old San Juan is walkable from here. It is 15-20 mins away from the international airport as well as the smaller airport, Isla Grande. Also, its just a couple blocks away from where the cruise ships docks for the day. The rooms are nice and they serve a yummy (carb filled) breakfast... More

We are so glad all these positive factors made your stay at our hotel an excellent one! Thank you for taking the time to review us! More

FUHRY29

“great place in old San juan”

Reviewed 8 May 2013

great place to stay. this was my first time in Puerto Rico and the staff was more than willing to offer recommendations, book taxis, etc. we were in town to run the Puerto Rico marathon, and the staff ensured we had a taxi at 4 am and even let us know other guests were running so we could share the... More

Thank you so much for the kind words about our staff. They truly are what make us standout with their friendliness and knowledge of our Island. We are so glad you enjoyed your first trip to Puerto Rico and hope you come next year for the Marathon! More

Bubbles286

Lebanon, OH

“Cancellation”

Reviewed 30 April 2013

I booked this room on booking.com and decided that I did not want to stay here so I cancelled. For reasons unknown I was charged for $356.80 for a room I never even seen. I called the hotel to see what was going on and they were very rude. I asked to speak to the owner and the manager (Judy)... More

We apologize for the situation but would like to remind you that we refunded payment for your first night. Let us emphasize that the issue was brought upon because Booking.com couldn't find your cancellation and without a cancellation, our policy allows us to charge you. We were following our policies and procedures at our best. We hope you reconsider staying... More

Travellers are raving about these San Juan hotels

Tres Palmas Inn

ABS:HotelCheckRates-d148557?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton

BEST WESTERN PLUS Condado Palm Inn & Suites

ABS:HotelCheckRates-d242220?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton

Villa Herencia

ABS:HotelCheckRates-d1048165?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton

Coral Princess Hotel

ABS:HotelCheckRates-d268429?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton

Courtney2207

Birmingham, Alabama

26 reviews

8 hotel reviews

Reviews in 16 cities

17 helpful votes

“Amazing customer service”

Reviewed 10 April 2013

My husband and I stayed here for one night before departing on our Southern Caribbean cruise. The hotel is in an amazing location. We easily walked everywhere, and if we had been cruising with Carnival (which we weren't) we could have even walked from the hotel to the cruise terminal. Check-in was extremely fast and the girl at the desk... More

See 2 more reviews by Courtney2207 for San Juan

Courtney, Thank you for staying with us during your stay in our beautiful island. We apologize for the two inconveniences you faced while being here. As you can tell, our dedicated staff works hard to solve any issues and provide a quick solution. We are so glad our staff provided you and your husband with outstanding customer service since that... More

Ron_Rhodes

Rochester, Minnesota

8 reviews

Reviews in 5 cities

“Old hotel made new again”

Reviewed 9 April 2013

My wife and I stayed at the Chateau Cervantes hotel a few days ago after a recent Caribbean cruise and we loved the place. It's a very old hotel which has undergone a recent renovation, and we thought that both the lobby and the guest rooms were quite elegant. It's located on Recinto Sur (a main street in Old Town... More

See 2 more reviews by Ron_Rhodes for San Juan

Mr. Rhodes, Thank you for the kind and honest words about our hotel. They truly are valuable to us. We are so glad you enjoyed your stay and recommendations from our wonderful staff. We look forward to your next stay with us at Chateau Cervantes! More

1-10 of 132 reviews

« 1 2 ... 14 »

Romantic Conrad San Juan Condado Plaza 1,856 reviews	Luxury Hotel Miramar 400 reviews	Good for business Hotel Iberia 64 reviews	Near the beach El San Juan Resort & Casino 952 reviews
ABS:HotelCheckRates-d150443?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell	ABS:HotelCheckRates-d253693?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell	ABS:HotelCheckRates-d149923?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell	ABS:HotelCheckRates-d155800?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell

Hotel El Convento 1,277 reviews	Doubletree by Hilton San Juan 1,029 reviews	CasaBlanca Hotel 63 reviews	La Concha Resort: A Renaissance ... 2,696 reviews
ABS:HotelCheckRates-d148043?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d151682?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d1456033?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d677598?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero

Marriott San Juan Resort & Stell... 2,141 reviews	Ciqala Suites 67 reviews	Acacia Boutique Hotel 323 reviews	Caribe Hilton San Juan 2,484 reviews
ABS:HotelCheckRates-d149920?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d2179878?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d151832?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d149921?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero

Cervantes Hotel, San Juan

Cervantes

132 reviews from our community

Travellers are raving about these San Juan hotels

Been to Cervantes? Share your experiences!

Additional Information about Cervantes

Owners: What's your side of the story?

Related hotels...

Browse nearby

Explore San Juan

Hotels around San Juan