We were in Jamaica from april 16 - april 23 2012 and it was simply amazing !! I don't understand how anybody could have any complaints about this resort. Do not listen to the negative reviews you could not ask for a better vacation ! The resort was beautiful and the people, staff and other guests, were extremely friendly. You... More

I'm not sure where some of these naysayers vacationed but it certainly wasn't the same Gran Bahia that we were in!! In less than 1 hour of our arrival, along with 25 others, we were checked in, had a la cartes booked, helped to our rooms with a very friendly bell-hop and sippin' cocktails at the Terrace Bar!! We requested,... More

Just got back from a family wedding at this resort and just want to say FANTASTIC. The hotel is very well run with staff working hard everywhere you look. Everyone is happy to look after you and help you enjoy your holiday. A tip is always welcome but the service is not affected if you do not tip. we found... More

I flew my mom down to enjoy her birthday in November. I was staying at a private villa, but thought we would stay at a larger all-inclusive resort for 2 days to celebrate. From the time we walked in, I knew I made the wrong decision. It was such a hassle to check in; it took 30 minutes and had... More

Note: We have travelled to Mexico ( 2007) & DR (2008) This was our 3rd trip to The Caribbean to an 'all inclusive' & here is our review - my first here at Tripadvisor : My husband & I just returned from our very first trip to Jamaica ( April 20th - 27, 2012 ) We had booked our vacation... More

My husband and I stayed here April 19-26. I emailed the hotel a few days in advance to ask for a king sized bed and a higher floor, and also to book ala cartes. When we arrived, it was all done for us. Not sure if this would have happened had the hotel been fully booked, but for when we... More

Our trip was from April 10-17/12, IT WAS FABULOUS. Yes, the resort is huge and there is alot of walking, but get a map of the resort and there are lots of short cuts. The food was a bit bland, yes...but you could spice it up however you wanted. The alacarte' restaurants were incredible. You are on vacation! - walking... More

My husband and I stayed at the Gran Bahia from March 30th to April 6th and it did NOT meet our expectations at all. The food was terrible. And because the resort was at FULL capacity, the service was terrible as well. We also thought the beach was aweful, with hardly no accessibility to a beach bar unless you were... More

This was a late booking. After spending 11 wonderful nights at the Excellence Playa Mujeres, Mexico (March 14th-25th 2012) this hotel was a reality check! I had booked 2 ocean front junior suites, 1 each for myself & my 24 year old Son, I was disappointed at the out dated, shabby furniture, dirty walls, dangerous electrics and actually questioned if... More