The Resort was everything you would have it to be!!! The staff was amazing and friendly. Not a dull moment. The entertainment crew was exceptionally good they really interact with their guest and I felt like I was at my bachelorette party and I'm not even married during the beach party the night before I left. the food was okay... More

This RIU is NOT a palace, but a decent so-so resort. The rooms and service is hit or miss. Food is OK, nothing exceptional, but you will not go hungry. Specialty restaurants are a bit better, but 3 out of 4 are in doors & it is HOT, HOT, HOT inside making hard to enjoy the food. The rooms are... More

So I just returned (unwillingly) from a wonderful week spent at the RIU Palace in Negril. This resort has everything you would need from an all inclusive, and is located on one of the most beautiful beaches you will ever see. The staff is wonderful, the grounds are fairly well kept, the pool is awesome, and the food and drinks... More

I stayed at the RIU Palace Tropical Bay from April18th to the 25th, 2012. I have been staying at the hotel annually since it opened and continue to enjoy my stays while I am visiting. I would like thank the staff members who are awesome and always make my stay enjoyable! In particular, I would like to thank Elaine at... More

I stayed at the RIU Tropical Palace in Negril from April 28th to May 5th, 2012. I too was a little worried about staying there because of all the negative trip reviews posted about this RIU. I traveled with a group of 6, all of us in our early 60’s. I hope my review helps others with their worries about... More

From the time my wife and I arrived at the RIU Palace Tropical Bay in Negril we were greeted by a waitress with a complimentary drink and checked in right away. We have been to the RIU in the Bahamas twice and Cancun which were nice, but the service at the RIU Palace Tropical Bay was much better. The excursions... More

April 14-20 Room: We had an oceanview room in building 5. There were some trees blocking the view but we could still see the ocean fine. The rooms weren't fancy but who cares. We didn't spend a whole lot of time in our room anyways. The beds were firm. I was dreading them after reading reviews on here but they... More

May 7th -May 14th I Just want to start off by saying this is the 4th Riu ive been to, 2nd Riu ive been to in Jamaica. This Riu Does not Compare to other Rius and is certainly not a Palace. Check In: I arrived at 11am and the room was not ready i checked back at the front desk... More

I know this was a long time ago April 2010 but thought I should do a review (Note- I didn't travel June 2011 but this was the oldest one I could choose since April 10 wasn't an option)- it was my first All Incl hol & our honeymoon so maybe I'm biased but we thought it was fantastic! Would definately... More