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The Palms Resort

3.5 of 5
Norman Manley Boulevard, Negril, Jamaica
Hotel amenities
The Palms Resort
Ranked #63 of 95 hotels in Negril
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212 reviews from our community

    Trip type
Traveller rating
    80
    48
    33
    28
    23
Date Rating
Miami, Florida, United States
1 review
2 of 5 stars Reviewed 10 June 2013

I have been going to Jamaica for many years and have seen some places improve and others take a catastrophic plunge downward. Unfortunately this one is not good, not good at all. Its dirty, the room on the first night was so bad the bugs and things that kept appearing were extremely sleep preventing. I changed into a room that... More

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Atlanta, Georgia
1 review
3 of 5 stars Reviewed 5 June 2013

Rooms were neat and tidy and cleanup was very thorough. The only issue I had was the hotel being under renovations so there was a lot of "soon to be beautiful work" going on throughout the resort. The hotel staff, bartenders, were all very friendsly and warming. I would advise in getting a room closer to the beach side and... More

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St. Petersburg, Russia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 9 May 2013

We been there in january. first I want to say that its not 3*. In bathroom nothing... except soap. bedroom ... hmmm. NO fridge. doors not closing (fix) from inside. moscito. And... its not safe: 1) do not leave your money in safe. almost all our group lose it from safe. 2) more for men!!! do not leave your jeans... More

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Atlanta, Georgia
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 8 May 2013

We stayed at this resort and upon arriving there the first night our shower was clogged and draining black water. The shower floors are made of wooden planks (very unsanitary) so there was mildew underneath turning the water black. Overall the bathroom was unclean. The towels are filthy and dirty with stains we asked for another set and they looked... More

Was this review helpful? Yes 2
Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 7 May 2013 via mobile

The hotel was great. some of the reviews are true about maintenance. wasn't really a biggie to me. I didn't expect marble floors, blow dryers, coffee makers, 1000 count sheets. that isn't visiting Jamaica to me. the shower was less than warm. service for dinner was slow. every place was slow. you are on Jamaican time mon!! this place is... More

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Rockville, Maryland
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 May 2013

Hotel was clean and relatively safe, the staff could have been friendlier and the food at the restaurant was sub pare. The price was good, and that's a plus. The location is great but didn't like the amount of vendors that seem to lounge about on the hotels beach chairs selling things.

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See 2 more reviews by VeronicaWR for Negril
Front Royal, Virginia, United States
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 April 2013

The room was basic and comfortable. The restaurant food was good and average priced for the area and the service staff there were very nice. Our bartenders were personable and for island standards they did things at a faster pace than most. This is not a luxury hotel so if you want golden faucets and down comforters, this is not... More

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See 2 more reviews by Jlewis1669 for Negril
Bath, United Kingdom
2 reviews
2 of 5 stars Reviewed 16 March 2013

Unfortunately this seems to have gone down hill since we stayed there three years ago when we had treated ourselves to a night of luxury. This time round however it was a real let down was overpriced and our room was very moldy. We stayed here over Valentines and felt let down as it is no way of a standard... More

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nyc
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 14 March 2013

I think tripadvisor should take away its 3.5 stars, this hotel is in no standard qualifying for 3.5 stars category, in my opinion, it's 2.5 stars the most! The professional photos are deceiving, except outside of rooms. I am not high maintenance traveler, i just want the room to be clean, if they can't keep the bathroom and towels clean,... More

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West Orange
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 8 March 2013

Looks can be deceiving the pictures the hotel post are very nice, however the rooms look like they haven't been upgrade in years. I will never stay in the hotel ever again. there was no water pressure or sometime NO WATER in the room. My shower head had to be changed 3 time..... the towels in the room was very... More

Was this review helpful? Yes 3
 
 
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Additional Information about The Palms Resort

Also Known As:
The Palms Hotel Negril
Palms Hotel Negril
The Palms Hotel
Address: Norman Manley Boulevard, Negril, Jamaica
Region: Caribbean > Jamaica > Westmoreland Parish > Negril
Amenities:
Business Centre Free High-Speed Internet Free Parking Restaurant Swimming Pool
Hotel Style:
#20 Romantic Hotels in Negril
Price range (per night): $62 - $207
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Palms Resort is a boutique hotel where relaxation, fine dining, art, quality entertainment and wellness come together to create the ultimate experience in rejuvenation. The Palms is a blend of indoor and outdoor aesthetics, highlighted by rich Jamaican woods, thoughtfully spaced Royal Palm trees, delicate lighting and tasteful artwork. This amazing hotel is conceived by internationally renowned artist, John Nelson. Drawing on his years of creative skills and experience, The Palms epitomizes artistic invention and soulful retreat. ... more   less 
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The Palms Resort
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