Picking this hotel was between Secrets or Iberstar. We chose Secrets and our friend did Iberstar. Comparing our visits I wish we would have done Iberstar. Pros...staff friendly; rooms clean; resort beautiful; spa excellent. Cons....food average; fridge in room didn't work and after our complaint was not fixed; ice machine on floor did not work; had wifi but rarely worked;... More

I am very excited to say I had the most Amazinging,Relaxing and fun filled vacation at the Secrets. I stayed in April constantly telling all my family and friends how much I enjoyed my trip. The concierge staff like Ms.Kadiann Pinnock and several others made my stay there fantastic and wonderful. The food,beach and actitivties were great.I enjoyed the live... More

We just returned from a very relaxing 4-night stay. We have been to Negril twice, staying at Couples and Breezes Grand. We wanted to stay in Montego Bay this time because of it’s close proximity to the airport. It took about 15 mins to get to the resort from the airport. The ROOM: We booked a preferred suite and upgraded... More

All I need to say is that my stay here was awesome, and that for sure I will be returning soon to experience more of this awesomeness.......The food,staff, surroundings etc..........awesome!!!! I'll be bock (back) ..(In my best Terminator voice) More

We had a great time at Secrets St James. Would give it 4-4.5 stars. For details see below: Weather: May 11-18 Only rained 1-2 days out of the entire trip, the weather was otherwise beautiful in the 80's during the day and 70's at night. Got a few mosquito bites but nothing too bad in terms of insects. Beaches: Some... More

My husband and I just returned from Secrets St. James. It is the best vacation we have ever taken. The concierge staff including Omar, Nordia, Nadia and Venese were extremely helpful and accommodating. We could not have asked for better service. We loved the jerk cart (Sheldon) and the fruit cart (Stanley). The location is beautiful and only 15 minutes... More

I've the the opportunity to stay at Secrets St. James twice. Once last year with my 20 year old daughters and this year with a few girlfriends. Both stays were VERY good! All of the staff members, from the moment we checked in until we left made us feel special and pampered. The restaurants were excellent, water sports fun and... More

My husband and I stayed at Secrets St. James May 6-13. This was the 3rd all inclusive resort we have experienced and it was by far the best. The others were in Mexico and Cuba. The Secrets staff are well versed in telling guests that they appreciate them choosing Secrets and Jamaica. All staff gave excellent customer service and always... More

Myself and my new husband went to this hotel for our honeymoon and we had an ok time but it was not the amazing experience we paid for or were expecting. We found the service either amazing or terrible, unfortunately the terrible seams to have stood out more. The rooms were not kept as clean as expected and the times... More