The staff of this hotel was very courteous, they were very helpful, expecially Julien, the receptionist was able to negotiate for me a room at their sister hotel Sunset Jamaica Grande Ocho Rios although it seemed impossible.....being easter vacation. The Juta driver Mr. Young, who they also arranged for my stay for me, was very professional, courteous, dependable and reasonably... More

I had a check-in matter which was eventually resolved to my satisfaction but I has to speak to many middle managers before the matter was relosved. Other than that my stay at the hotel was very pleasant. The dinner room staff were quite accommodating, my party and I arrived 10 minutes before the end of dinner time and stayed 45... More

Our room left a lot to be desired, mildew smell, no window in bedroom, only window was in bathroom which over-looked noisy air-con units. Insist on a room that overlooks garden, that will probably be a lot better. Staff were pretty rude and unhelpful. Hotel is upgraded from 1* to 2* because of the good (included) breakfast More

My husband and I stayed at this hotel during our trip to Jamaica in February 2012. We stayed just one night because we were touring the island on a whole and didn't stay in any hotel for more than one night. I was so glad that we bypassed all of the albeit more familiar named larger hotels for this medium... More

I was only there for a short night but I thought the hotel was fine More

We stayed at the Knutsford Court Hotel for ten days and it was a pleasant experience. All the staff that we dealt with were very pleasant and helpful and I am not just saying that because we stayed there. I actually contacted the hotel prior to leaving the UK on more than one occasions and the members of staff I... More

I have very little to say about this hotel that is positive. A few of the staff made the stay bearable, but otherwise I would not recommend it. I received wake-up calls before 6am on two days - for the wrong room. I had no hot water for four days. Room service was not prompt and often incorrect - you... More

I stayed at the Knutsford Hotel for four days in January, 2012. The hotel was moderately priced and my visit there was wonderful. The staff were very friendly and the food in the restaurant was great. My room had been re-decorated and was very pleasant and clean. It is a good basic hotel...nothing fancy, but of good value. I will... More

I stayed at the hotel for 2 weeks this past visit and I was once again welcomed by the very friendly and courteous staff in the business. After reading other reviews, I am not sure as to why people feel as though the staff are not trustworthy. I am confident in saying that I have never had an issue with... More