It started well enough. I arrived, and my room was not yet ready since I was early, so I was given a complimentary and tasty rum punch and my bags were held for me in the luggage room. Once I was assigned a room, it went down hill. The room did not have a safe, the door barely locked and... More

Service was very good... Bell men very welcoming and rooms old but comfortable. Hotel manager always on his cell phone and would sometimes walked right pass you without saying 'hello or how are you'... Hotel needs upgrading. More

There are pockets of crime in and around Kingston that is a cause for concern but take the advice of the staff and you shall be fine. More

Allthoug the rooms are clean, and the staff at the reception are couteous, the hotel is way overpriced ($222 for one night) for what it is. i must say that the matress was like a concrete slab, woke up the next morning with backache. The food quality is marginal and expensive. The gym has not been given any care in... More

If you want to know what bad service was made, visit this hotel. Food is horrible, etc... More

Nice hotel in the old british tradition. Have tea in the foyer while reading the latest newspapers. A bit dated around the edges. Food was excellent. More

From the moment I arrived at the Jamaica Pegasus, the staff were so pleasant and friendly to me. The concierge desk was extremely familiar with the area and was able to provide assistance with any queries I made of them. Peter at the Bell Desk was exceptionally friendly and was always eager to provide assistance with a smile, and followed... More

I stayed here for two nights as couldnt fly home cos i was ill suki is the best i bought me food toik me out and looked after me as i was on my own the room wasnt great but as my.airline was paying for it who cares lol food was good missing suki already More

The hotel is opposite the Emancipation Park which is a favourite location for outdoor concerts and parties. Since I arrived, there have been lonud music playing for 3 out of 5 days. It is impossible to sleep on weekends as the party goes on the whole night!! When there is no party across the street, the hotel itself will play... More