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Grand Bahia Principe Cayacoa

3.5 of 5
Loma Puerto Escondido S/N | PO Box 32000, Dominican Republic
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Grand Bahia Principe Cayacoa
Ranked #11 of 51 hotels in Samana Province
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1,513 reviews from our community

Traveller rating
    733
    493
    172
    70
    45
See reviews for
Families
290
 
Couples
842
 
Solo
34
 
Business
15
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
LONDON
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 18 May 2013 NEW

We have just returned to England from a really enjoyable week at the Grand Bahia Cayacoa.I can confirm the following, yes there are a lot of stairs,that is my only criticism.The staff went out of their way to make our holiday,This is my 4th time on the island -the last time we stayed at Blue Bay Villas in Puerto Plata... More

Was this review helpful? Yes 5
London
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 17 May 2013 NEW

We stayed here for 2 weeks (mid april- end april) and we had an absolutely brilliant time. We found the holiday incredibly relaxing, lounging by the pool & beach with gorgeous weather and great views. Absolutely no problem getting a sun lounger around 10am everyday- there were always options available. The animation team were so friendly and never persisted when... More

Was this review helpful? Yes 6
División Cuarto... B, Guest Relations Manager at Grand Bahia Principe Cayacoa, responded to this review
18 May 2013

Dear TripAdvisor member: Bahia Principe strongly believes that our guest’s satisfaction depends on the daily performance of our staff. They will be happy to know that their efforts in making sure that our guests have a good vacation are appreciated. It is a great compliment to read that you encountered an excellent service during you last stay. Being you a... More

Hamilton, Canada
1 review
5 of 5 stars Reviewed 16 May 2013 NEW

We were just at the Cayacao resort from the 6-13 of May 2013. Wonderful resort, great people, all the amenities you need. Would highly recommend this resort. Victor and Angel in the lobby bar totally made our stay complete, they were a lot of fun!! All the staff were friendly, the room was nice, nice view and the food great.... More

Was this review helpful? Yes
División Cuarto... B, Director de Relaciones con Clientes at Grand Bahia Principe Cayacoa, responded to this review
17 May 2013

Dear Mrs. Theresa C: Thank you for sharing your experiences with us. We appreciate you taking the time to express your feedback, as this is the best way for us to continue to improve in all areas. We are glad that you had an overall enjoyable vacation. Is an honour and a great compliment for us to forward such wonderful... More

Marystown
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 13 May 2013

This has been my second vacation to Cayacoa. I was there in October and was overwhelmed with the resort and all the staff. During my vacation this time there were some changes. One of the changes and one of the main reasons I returned was the beach party at night. As of May 1, 2013 this resort became an adults... More

Was this review helpful? Yes 4
División Cuarto... B, Guest Relations Manager at Grand Bahia Principe Cayacoa, responded to this review
16 May 2013

Dear Mrs. RoxanneStacey41, We would like to thank you for letting us know about your recent experience in our hotel and also for taking time to share your comments with our TripAdvisor community. In our effort to continuously improve the quality of our service and facilities we put our greatest interest and value in our guest´ opinion. We would like... More

Sosua
2 reviews
4 of 5 stars Reviewed 12 May 2013

From entering at 11 o'clock just the two of us we met up with a great reception by Nero (sorry if name is wrong!) He informed us that check in was at 3 o'clock but quickly sorted us out with bracelets and let us go inside while he took care of the bags and let us have a snack. He... More

Was this review helpful? Yes
Guelph, Ontario
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 12 May 2013

We have just returned from the Gran Bahia Principe Cayacoa in Samana in the Dominican Republic. We travelled from April 27 - May 11, 2013. What a great vacation. This is a rather small resort and yes, there are lots of stairs. But there are also elevators, so it's really not a big deal. If you enjoy walking, this resort... More

Was this review helpful? Yes 3
División Cuarto... B, Guest Relations Manager at Grand Bahia Principe Cayacoa, responded to this review
16 May 2013

Dear TripAdvisor member: Firstly, we are very grateful you have taken the time to express your views in our Tripadvisor community. The reviews help us to improve and raise our service. We greatly appreciate your details comments about facilities, services, grounds and the friendliness of our staff; Comments such as like yours are what motivate us as a team everyday... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 11 May 2013 via mobile

I have literally no negative comments regarding the hotel! Lots of people moaning about steps but the hotel do have a little shuttle bus that will take you round if needed or just want plus lifts in the main building so if you don't want to don't take the stairs! Staff were all brilliant always a good service in all... More

Was this review helpful? Yes 4
División Cuarto... B, Guest Relations Manager at Grand Bahia Principe Cayacoa, responded to this review
16 May 2013

Dear TripAdvisor member: We wish to thank you for the comments made about your stay in our hotel. We are deeply committed to achieving total satisfaction of our guests, so your feedback is very important to us. We guarantee that we are committed to provide quality service beyond our guests' expectations, and it is a pleasure for us to know... More

Oakville
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 8 May 2013

I thought the resort was average. I would not pay more than $1000 from Toronto as I don't feel this is a top resort. Rooms are fine & clean, resort is clean & no complaints there. Beach is small and NOT white sand but area is good to chill and swimming is good. Definitely LOTS of stairs so if you... More

Was this review helpful? Yes 2
División Cuarto... B, Guest Relations Manager at Grand Bahia Principe Cayacoa, responded to this review
16 May 2013

Dear Mrs. Jenny B: First of all, we would like to thank you for sharing your opinion with us and other users of TripAdvisor, we are happy to learn that overall you liked your stay in our property. We would like you to know that we put our best interest and value in our guest opinion; we also take note... More

Montreal
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 7 May 2013

We stayed at the Cayacoa from March 20 to March 27, 2013. We had read many review and we knew what we were getting into. We knew the beach was small and we knew that there were lots of stairs. REGISTRATION: Registration was done in the bus (50 minutes drive) from the airport. We received our room number, keys and... More

Was this review helpful? Yes 8
División Cuarto... B, Guest Relations Manager at Grand Bahia Principe Cayacoa, responded to this review
16 May 2013

Dear Mrs. Jardinprintanier: We would like to thank you for letting us know about your recent experience in our hotel and also for taking time to share your comments with our trip advisor community. It is a real pleasure to us to get your comment. We are glad that you have enjoyed all our facilities and services during your visit... More

Ebbw Vale, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 7 May 2013

Still holidaying in cayacoa at the moment. Not as good as my last stay, for anyone that wants to know exactly what its like, watch carry on abroad as this is the real life hells bells ;) The animation staff are good but missing the old faces, carolin is still here and is the best. Fernando is a close 2nd.... More

Was this review helpful? Yes 2
See 2 more reviews by ultranuttymum for Samana Province
División Cuarto... B, Guest Relations Manager at Grand Bahia Principe Cayacoa, responded to this review
17 May 2013

Dear TripAdvisor member: Firstly, we are very grateful you have taken the time to express your views in our Tripadvisor community. The reviews help us to improve and raise our service. We are sorry that we were not able to impress you with our services. Please let this not be a motive to not stay with us in the future... More

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Additional Information about Grand Bahia Principe Cayacoa

Also Known As:
Gran Bahia Principe Cayacoa
Gran Bahia Principe Cayacoa Hotel
Gran Bahia Principe Cayacoa Samana
Address: Loma Puerto Escondido S/N | PO Box 32000, Dominican Republic
Phone Number:
Region: Caribbean > Dominican Republic > Samana Province
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotels in Samana Province
#6 On the Beach Hotels in Samana Province
#13 Romantic Hotels in Samana Province
Price range (per night): 144 AUD - 236 AUD
Hotel Class:3.5 star (3.5*)
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Grand Bahia Principe Cayacoa
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