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All 52 Samana Peninsula hotels »

Gran Bahia Principe Cayo Levantado

4.0 of 5
Isla de Cayo Levantado | Bahia de Samana, Dominican Republic
Hotel amenities
Gran Bahia Principe Cayo Levantado
4.5 of 5 stars 949 Reviews
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949 reviews from our community

What travellers say about this hotel
  • Public beach(53)
  • Don Pablo(45)
  • Main building(35)
  • Very good(31)
  • Room service(28)
  • Animation Team(22)
  • Friendly and helpful(14)
  • Mini bar(10)
  • Would highly recommend(10)
  • Pools are great(5)
Traveller rating
    727
    149
    45
    19
    9
Only show reviews for Family (162) | Couples (683) | Business (2)
Date Rating
1 review
3 of 5 stars Reviewed 26 May 2012 NEW
1
person found this review helpful

I stayed with my family from May 6 to 13, 2012. The trip was booked through Air Canada Vacations. We stayed in a beach villa and greatly enjoyed the location and the room style. We did not find it overly exposed and enjoyed the privacy it offered despite the path being not too far from the end of our little... More

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Canada
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 25 May 2012 NEW
7
people found this review helpful

Flew Air Canada, May 13th, Airbus 319 so no tv screens in the backs of the seats. Airport arrival and transfer via bus and ferry uneventful and handled very efficiently. Room allocations handed out on the bus & wristbands put on. We had booked a Junior suite deluxe & had emailed the resort requesting the main building. We ended up... More

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Houston, Texas
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 21 May 2012 NEW
6
people found this review helpful

First we are very loyal to the Gran Bahia Chain. Having stayed at the Punta Cana and Ambar resort in the Dominica Republic, the Coba and Tulum resort in Mexico, and Runaway Bay in Jamaica. Having stayed this many times with a resort chain you pick up what the company holds as their most prestigious resort. Cay Levantado is jut... More

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Customer Service BPCLE, Jefe de Calidad & Customer Service GBPCLE at Gran Bahia Principe Cayo Levantado, responded to this review
23 May 2012

Dear Txgreen, Receive a warm greeting from the staff members of Gran Bahía Príncipe Cayo Levantado. First of all we would like to thank you for taking of your valuable time to give us your feedbacks, your opinion is very important for us. We appreciate your compliments to our staff members, Aridennis S and Ada. We are sorry to hear... More

Calgary, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 21 May 2012 NEW
2
people found this review helpful

My wife and I got married at the resort during a week stay from April 7 - 14. We traveled with a group of 33 and as someone who is pretty laid back and accustomed to travel in the Caribbean (No Pressure No Problem), I was worried that others in our party may be more demanding. I was pleasantly surprised... More

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Customer Service BPCLE, Jefe de Calidad & Customer Service at Gran Bahia Principe Cayo Levantado, responded to this review
24 May 2012

Dear Jiubasco, Receive a warm greeting from our Hotel Gran Bahía Príncipe Cayo Levantado. It is truly a pleasure for us to learn that you had enjoyed your wedding ceremony in our resort, we were more than honored because you had chosen us to celebrate this special occassion. Thank you for taking of your valuable time to share your experience... More

Essex
Contributor
19 reviews 19 reviews
Reviews in 16 cities Reviews in 16 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 21 May 2012 NEW
4
people found this review helpful

Got engaged here was a totally amazing 2 week holiday I really want to go back soon. The views were stunning the staff so helpfull and they can't do enough for you. I would recommend it. If you want a relaxing break go here. If you like going out and doing stuff all the time this place may not be... More

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Customer Service BPCLE, Jefe de Calidad & Customer Service at Gran Bahia Principe Cayo Levantado, responded to this review
24 May 2012

Dear ANON24Essex, Please receive a warm greeting from our Hotel Gran Bahía Príncipe Cayo Levantado. Thank you for sharing your impressions of your stay with us with other Trip Advisor Members. We appreciate that you recommend us as a destination for a relaxing vacation. We are very happy to hear that you had enjoyed your stay and we look forward... More

Hampshire
Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 20 May 2012
7
people found this review helpful

We travelled back to Cayo for a two week stay this Easter for a third time. We are two families each with 9 year old children. This time the resort was much, much quieter then our previous trips to the extent that a third of the buffet restaraunt was closed off all the time we were there. Weather was hot... More

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1 review
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 19 May 2012
5
people found this review helpful

We stayed here 2-16th of may.After reading so many good reviews on this hotel I choose this hotel for our dream wedding.(big mistake).there was my husband,6yr old son and myself.The island,hotel,room and food was good,but the service was terrible.The waiters were rude and could'nt care less.Impossible to get drinks.Then when you did they got it wrong or totally forgot.The hotel... More

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Toronto, Canada
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 19 May 2012
5
people found this review helpful

This is not a five star resort, and don't let anyone tell you different. Rooms might be big, but furnishings are cheap and dirty, outlets were broken, air conditioning worked occasionally and was turned off by housekeeping while you're out of the room. The food is crap, canned over salted and poorly prepared. We discovered eating at the buffet was... More

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Carlos Acosta, Quality Department at Gran Bahia Principe Cayo Levantado, responded to this review
23 May 2012

Dear Client Katherine J.: First of all, we appreciate the time you have spent for sharing with us your experience at Gran Bahia Principe Cayo Levantado by this review on Tripadvisor. We sincerely regret that we have not reached your culinary and service expectations. We are sure that your feedback will help us to improve our product. We appreciate the... More

Reigate, Surrey
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 17 May 2012
12
people found this review helpful

This is our 2nd time at Cayo but this time Thomson only flew to puerto plata so very long transfer of 3.5 hours. Firstly it's a lovely hotel and we were a family of 4 and we stayed in villa 4. We stayed on the 2nd may for 2 weeks. Friends came with us for the first week and stayed... More

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Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 16 May 2012
4
people found this review helpful

Spent one week at this resort that I will never get back from my life. Attended this as a guest of a wedding that the resort completely screwed up. Communication, attitude, service, food, resort grounds were all terrible. Issues were constantly brought to managements attention only to have them ignore them with a smile. Infuriating. Restaurants (a la cart) were... More

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Carlos Acosta, Quality Department at Gran Bahia Principe Cayo Levantado, responded to this review
23 May 2012

Dear Client Paco1Paco: First, let me thank you to choose Gran Bahia Principe Cayo Levantado as your holiday destination and for having spent part of your time on record about your experience as a wedding guest on TripAdvisor. We feel so sorry our service have not reach your expectations, on behalf of all our staff we ask our sincere apologies.... More

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Additional Information about Gran Bahia Principe Cayo Levantado

  • Cayo Levantado
  • Cayo Levantado Samana
  • Cayo Levantado Dominican Republic
  • Bahia Principe Cayo Levantado
  • Cayo Levantado Hotel Samana
Address: Isla de Cayo Levantado | Bahia de Samana, Dominican Republic
Price range (per night):* 267 AUD - 470 AUD

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Gran Bahia Principe Cayo Levantado
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