Our trip to Zoetry was very nice. The grounds are absolutely stunning. It only rained a day or two while we were there, but we didn't mind the rain because the scenery is so beautiful. The beach however was a bit dirtier than we expected it to be. That was the major disappointment. The workers are so helpful and are...
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Dear Guest,
It is definitely motivating for all our staff, to receive such a positive comments about our food and service. We are glad to know that you liked your stay, and enjoyed our relaxing hotel.
We will keep on working hard to make your next experience with us even better.
Thanks so much for your review and we look...
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I visited the Zoetry Agua Punta Cana in November of 2011 for my best high school girlfriend's sweet and intimate destination wedding. Although the newlyweds experienced a ton of trouble with the Zoetry wedding coordinator, (see her husband's review: his username is asongulove), I have to give the resort's customer service training a lot of credit because the guests had...
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Dear Guests
On behalf of the Zoetry Agua family, we wish to thank you for taking the time to share your experience about your stay with us.
We are working very hard to improve our facilities and service in order to deliver the best experience to all of our guests.
We look forward to hosting you in our property again...
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My boyfriend and I just returned from a 5 day stay at this resort. It is absolutely beautiful. The food was to die for. I've never been on such a relaxing vacation. It was very quiet, the service was top notch and the weather couldn't have been more beautiful. We took advantage of the spa, the gym facility, and kayaking....
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Dear Valued Guests,
Thank you for letting us know that your stay in our property was so wonderful and that you enjoyed all our facilities, service and ambience.
We look forward to welcoming you back in the near future.
Namaste
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The resort is beautiful ! The rooms are very unique and romantic. The people were very friendly and helpful. The restaurant service at all three on site restaurants as well as room service was excellent and the food was fantastic. We were there for our daughters destination wedding in April 2012 and everything went so well and was so beautiful....
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Dear Guest,
It is definitely motivating for all our staff, to receive such a positive comments about our food, service and staff. We are glad that we fully met your expectations and that your daughter’s wedding was perfect!
Thanks so much for your review and we look forward to your next visit.
Regards…
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My husband and I stayed 7 glorious nites at Zoetry! This is the most wonderful, beautiful, magical place for a honeymoon or just to get away for some romance & relaxation. Everyone is above superb...so friendly and went out of their way to make us feel so special. Zoetry is Zen! The food was awesome. The beach was amazing. The...
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Dear guest
Thank you very much for such a positive comment about our experience in our property. We look forward to hosting you back and make your next experience even more memorable.
Namaste
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I don't know where to start - bugs, rooms have zero maintenance protocol, resort has nothing in working order, does not cater to vegetarians, leaky roofs, 1/2 complete housekeeping, and I can't wait to leave.
I am writing this from the room because its that horrible! Stay away by a 10ft pole from this place. Their spa stoo after complaining...
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Thanking you for your feedback, we apologize for the incoveniences you encountered over your stay.
Regardless of the vulgar title to your review, please find our comments to each of the points you mention, accordingly:
- Bugs indeed are found everywhere and tropical ones, even more so in the middle of beautiful, lush tropical jungles, like the one our magnificent...
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Zoetry exceeded our expectations! We got married here on the beach, and had 21 guests join us. Our wedding planner, Leticia, was great - she promptly responded to emails in the months leading up to the wedding, and ensured all details were in place by the time we arrived. When our shuttle brought us to the resort, we were met...
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Dear guests,
We are very happy to know that the hard work of our wedding coordinator along with the whole hotel team, ended up on being your dreamed wedding. Thanks you so much for such a lovely comments about your experience with us and hope to have the opportunity to host you in our property for your anniversary.
We wish...
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We stayed for 7 days at Zoetry Agua Punta Cana in early April. Almost everything was as expected or beyond expectations – almost perfect.
The grounds are well maintained. It almost feels like wandering in your own private garden. The beach is great for walking and is quiet. The waves in front of the resort are smooth compared to other...
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Dear Valued Guests
Thank you very much for your review and for letting us know about your experience in Zoetry Agua Punta Cana. We are really sorry if the presence of a group in house interfered with your wellness vacations and for that reason we are working hard to keep the balance and be able to keep both, the groups...
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My experience at Zoetry Agua resort is my new happy place. Just remembering the tranquilty and beauty of this place brings peace into my life. We came for Craig and Aimee's wedding (which by the way was the prettiest, most loveliest wedding I've ever attended) and left with memories dreams are made of. Throughout my cirlce of friends I will...
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Dear guests
On behalf of the Zoetry Agua family, we wish to thank you for taking the time to share your experience about your stay with us with your friends and family.
We look forward to your next visit to our sanctuary of peace.
Namaste
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The resort makes a beautiful first impression and the staff are charming.
Visitors should be aware that being on the Atlantic side of the island means that the sea is cold, rough and the beach is often covered in detritus. The resort is in the middle of nowhere so there is no place to escape to...
HOWEVER....the food was just...
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Thank you for your review and positive comments about our staff.
Concerning your observations, please find our respective answers hereunder:
- Sea: temperature is a subjective matter and we are sorry that you found the sea here cold...
- Location: we are a haven of peace because we are isolated from mass-tourism areas;
- Food: we are sorry that the...
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1,309 Reviews
246 Reviews
5,179 Reviews
