Our 4:30PM Sunwing flight out of Kitchener/Breslau airport January 11 2012 was delayed three hours due to technical difficulty with the plane. We wondered why they didn't FLY a technician in from Toronto instead of having us all wait while he drove to Kitchener However, we finally took off around 7:30PM. Sunwing flights are always pleasant. They serve a glass... More

I must say this trip was worth every single penny. The customer service was fantastic ! One of my favorite staff members from animation was Blacky! He was very entertaining, friendly, and out going. Also he spoke good english which made it much easier for me considering I no more then two words of spanish. If you visit this resort... More

hello we have been to grand paradise bavaro. it was so much fun. the food was great. the staff was very friendly. the room was done every day. the beach is fantastic. there is 1 guy we met there his name is ( david ) . he is the best man there . he is a hard worker . and... More

Just came back on the 22-09-2011,for one week,room not ready at arrival given room full of fungus and very smelly blok number 9 second floor double occupancy garden view ,no more rooms available till 4 p.m. had to upgrade to a suite for 140.00 dollars extra, phone not working no towels before 9;30p.m. fridge warm and left overs from other... More

Hi, I have just returned, travelled for 2 weeks from 30th-May- 13th June. Here we go:- The food- Crap! The rooms- Disgusting ( had 2 move twice, bad fitting door locks, water leaks, dirty floors, damp walls is this enough? I could go on but I will be here forever! The staff- some were friendly The location- In the middle... More

We booked the Club section of this resort knowing that they tend to cater to the people from France. That was fine but we did not know that this would exclude us from taking part in the activities around the pool. Only the French were allowed to partake unless there wasn't enough people then we could join in!!! The rooms... More

We have stayed at several resorts in the Dominican Republic and continue to return to this one. For our last trip we spent three weeks here. Why? First of all if you are not an international traveler, do not expect of other countries what you would expect from a hotel in Canada or the USA. Not only are the cultures... More

I enjoyed my trip, but was disturbed by the way the resort treated the "elite" differently from the "clubbers". There was no coffee pot in the room...they don't put beer in the fridge, because there is a 24hr bar....that bar is the sports bar, and is located at the other end of the resort.....and coffee is not available all the... More

This was our first trip, and like others reading reviews,we wondered what exactly were we going to get. We were pleasantly surprised. We arrived late in the evening of March31. Our check-in was pleasant and quick. We stayed in A2 building in the Club section. Our room was clean with two double beds(we requested a king) and a balcony. Bed... More