I loved the resort. The service was exceptional and the room was good. I loved the pools and beach. The food was better at the restaurants than buffet but it is still eatable. Please don't listen to the bad reviews. The people work extremely hard to please you so please tip now and then. 1 dollar goes a long way... More

My family and I just got back last week from this wonderful resort…and there are plenty of great things to write about. We had a gorgeous room (able to get our family of 5 in to a big, 2 room suite…which for any folks with 5 family members you can empathize with how difficult this can be to book!) and... More

First let me start by saying that the hotel is very dated. Everything was old. Walls and ceilings had visible repairs and stains all over the hotel. Caulking was used in globs for repairs. When we arrived it was very hot. There was juice at the front when we came in but no cups. I never saw cups there. We... More

Never have I ever been to a worst resort, with the worst service. In a nutshell, we paid for an ocean view, we didn't get one, and didn't get our money back. Nothing worked in our room, nothing was ever fixed. Our safe was broken for 2 days, we called 10 times before someone actually came. In those 2 days,... More

The trip was a celebration for turning 40 years old with 10 ladies in total. The hotel is very large and I think they are understaffed. The service was okay, at times the staff was indifferent during their interaction with the guest. The rooms were clean which is very important to me. I am a road warrior and have stayed... More

We went to Barcelo May 3-7 2012. It was 6 of us girls. Upon arrival both of our rooms were not ready. We put our belongings in one room while we waited. The rooms were nice..only problem is we had ants in the bathroom & on the counter. Our view from the balcony was amazing! The bars were not as... More

As long as your not looking for something fancy, the Barcelo Premium was a Great Hotel. We got married there this April, with 35 guests. The hotel staff was very friendly, the rooms were decent. However the hot water could be finicky some days. The Buffets were ok - Not Great, but not horrible either. We all loved the omlette... More

We just came back from this hotel and it was our first time in Punta Cana. We went on an all inclusive between sun-thursday May 2012. I will break it down by category. Location: Beautiful, water and sand was wonderful although there was alot of seaweed in the water which scratched our legs horribly. I even got a jelly fish... More

We stayed at this hotel for 7 nights (May 2nd- 9th) and we would NEVER recommend this resort to anybody! It was the absolute worst experience we have had at an all-inclusive resort. My husband and I have been to Mexico 3 times and stayed at all-inclusive resorts and have had nothing but exceptional service and a great experience but... More