I was just in The Riu Naiboa the reception staff Cesar,Pascual, Bautista were very helpful and informative. The bar staff on the pool and the show area were all excellent they were always happy, joking and ready to discuss baseball all day. I have stayed at most of the properties in Puerto Plata and Cofresi mostly bad experiences.The employees at... More

Me and my boyfriend planned a weekend getaway at the Riu Naiboa. After staying at Riu palace las Americas in Cancun I did not expect this resort to be like this. The staff barely spoke or understood English. The food was hit or miss most of the time a miss. The liquor was no name and 6 drinks gave me... More

I have nothing negative to say about my stay at this hotel The place was clean and air-conditioned, the staff helpful, my daughter & I were treated like royalty ( especially by Santos and the other dining room staff) We thought the food was superb, with lots of variety. The entertainment staff worked really hard to help make our stay... More

My husband and I stayed at the Riu Naiboa, in Punta Cana, Aprl 21-28, 2013 There are 5 Riu resorts in the area including the Naiboa which is located in the back and it's about 5-10 minute walk to the beach with little shops along the way. The Naiboa is a small resort with one building, one pool and actually... More

Negative -No food available 10p-6am -no wash cloths -No iron board available -$20 deposit to borrow iron for 1 hour -Food is very basic, a step above hot dogs & Hamburgers -Food is not good -rooms are basic, older TV with no remote Positives -Free 90 min wifi -Very nice ambiance, good activities. -great bartenders -great beach I stayed one... More

The hotel was clean, staff that expected tips were very friendly. (Food servers, pool & maid staff were not.) The walk to the beach wasn't too far. The entertainment was a joke, Bingo is not entertainment. The beds were VERY hard. The food was poor with very little variety and tasteless. It was common for breakfast to have one selection... More

Arriving after an early morning flight as expected our room wasn't ready however front desk staff was friendly and helpful sent us on our way and told us to check back frequently. 1.5 hours after our arrival we were in our room. The room I must admit was shockingly small however we weren't there to spend our time in the... More

I just got back a week ago from the RIU Naiboa and absolutely loved it!! My friend and I went and stayed for a week (We are both females in our mid twenties). We had so much fun. There was a wide variety of guests staying there...families, couples, singles. We ended up making friends and had more people to hang... More

Grounds and room were great! Staff were very friendly. The food was hit or miss. The food was redundant and often mislabeled. For example, I saw a pan that was labeled creamed spinach, but instead it was creamed collard greens. Yes, you read correctly! Collard greens! Breakfast was a bust. The only breakfast meat served was cut up hotdogs from... More