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All 98 Punta Cana hotels »

Catalonia Bavaro Beach, Casino & Golf Resort

3.5 of 5
Playas De Bavaro | Cabeza de Toro, Punta Cana 2062, Dominican Republic
Hotel amenities
Catalonia Bavaro Beach, Casino & Golf Resort
Ranked #38 of 98 hotels in Punta Cana
4.0 of 5 stars 2407 Reviews
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2,407 reviews from our community

What travellers say about this hotel
  • Snack bar(52)
  • Very good(51)
  • Main buffet(44)
  • Great time(39)
  • Animation Team(34)
  • Steak house(28)
  • Japanese restaurant(24)
  • HOT WATER(14)
  • King size bed(12)
  • Hot dogs(7)
Traveller rating
    939
    792
    302
    188
    186
Only show reviews for Family (554) | Couples (949) | Business (11)
Date Rating
East Rutherford, New Jersey
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 26 May 2012 NEW
2
people found this review helpful

Staff - The Staff here is very helpful and for the most part very pleasant. I do recommend tipping at the bars and restaurants - they will remember you and provide even better service. Food - My least favorite bar. We stuck to the buffet for most of our trip and it was mediocre at best and inedible at worst.... More

Was this review helpful? Yes
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 26 May 2012 NEW

We ar just come back from Catalonia Bavaro Royal , service 5**** hotel really good , food excellent. More

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Toronto, Canada
1 review
1 of 5 stars Reviewed 21 May 2012 NEW

I don't usually go out of my way to write reviews about how my vacation was but what me and my girlfriend experienced all week was absolutely DISGUSTING. Right when we checked into our room there were 2 cockroaches in the washroom and the Air conditioner wasn't working. we got moved to another room after and sure enough the air... More

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Catonsville, Maryland
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 19 May 2012
8
people found this review helpful

First of all-We had a blast!!!!! The staff is incredible- Treat people the way you want to be treated. My guess is that people who complained about the staff treated them like servants. A dollar goes a long way people!!! Or if you are too cheap to tip at least Say Por Favor when asking for something and Gracias when... More

Was this review helpful? Yes
Manager Assistant, General Manager at Catalonia Bavaro Beach, Casino & Golf Resort, responded to this review
22 May 2012

Dear Valued Client: Thank you for taking the time to give us feedback about your recent holiday experience at Catalonia Bavaro Resort. We take very serious all your comments and use them to help us improve our services and facilities. Thank you for taking the time to express your concerns and help us in the quality processes we have. We... More

New York
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 19 May 2012
3
people found this review helpful

We planned this trip for months and read so many reviews, both good and bad, so needless to say we were not so sure how it would turn out! But, thankfully it was wonderful. First of all, we booked it through "Book It" and they did an awesome job. For transportation to the resort, try to get VIP, they get... More

Was this review helpful? Yes
Manager Assistant, General Manager at Catalonia Bavaro Beach, Casino & Golf Resort, responded to this review
22 May 2012

Dear Guest: It is a pleasure to know about your stay with us. Thank you very much for your comments. We were pleased providing you an excellent service and to know that you liked much. All the comments you have sent us about customer service are more than helpful, and we appreciate the feedback we received from our valuable guests.... More

Edgewater, New Jersey
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 18 May 2012
1
person found this review helpful

We arrived on April 30, 2012 about 1pm. Wow, I didn't want to believe the poor reviews but unfortunately they are true. The resort is old and in dire need of repair and renovation. Immediately upon checking in the room was not ready. Okay so we waited and had a few drinks. Once taken to our room, guess what? No... More

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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 16 May 2012
1
person found this review helpful

We came here for our honeymoon 4 years ago (May 2008) and it honestly was superb. There was enourmous amounts of food to choose from on a daily basis at the buffet restaurant, then you had Japanese, Italian, Mexican and Steakhouse for a change (think we did these all twice each in a fortnight). The Japanese was by far the... More

Was this review helpful? Yes
Manager Assistant, General Manager at Catalonia Bavaro Beach, Casino & Golf Resort, responded to this review
17 May 2012

Dear Guest: It is a pleasure to know about your stay with us. Thank you very much for your comments. We were pleased providing you an excellent service and to know that you liked much. All the comments you have sent us about customer service are more than helpful, and we appreciate the feedback we received from our valuable guests.... More

New York City, New York
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 16 May 2012
1
person found this review helpful

I would rated this hotel at 3 stars. Rooms are small, cracked flooring, took forever to get hot water on the thrid floor The hotel is old and the rooms definitely need extensive refurbishing. The bars were so so with a limited selection of liquors - especially for an all-inclusive resort. The food was terrible,nothing tested good enough to eat,... More

Was this review helpful? Yes
Manager Assistant, General Manager at Catalonia Bavaro Beach, Casino & Golf Resort, responded to this review
17 May 2012

Appreciated Client: Thank you for taking the time to share your feedback about your recent holiday experience at Catalonia Bavaro Resort. We regret any inconvenience you have experienced and assure you that we are anxious to retain you as a satisfied customer. Please accept our sincerest apology, these unforeseen events have no doubt caused you some dissatisfaction and we want... More

Kitchener, Ontario, Canada
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 14 May 2012
5
people found this review helpful

Hello everyone, so we just got back stayed from May 3-10 and I am not sure what people are complaining about. For 750$ a person for 7 days it was well worth the money. I will go through step by step what our experience was like. Check In- We are from Canada so our flight arrived at 730 and we... More

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Mahone Bay, Canada
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 14 May 2012
2
people found this review helpful

" Rooms"dated,dark,dingy,AC not working,fridge warm,no hot water, light sockets hanging out of wall above beds,,maids would knock at doors early AM when you have Not Desturb sign out,Pillows were terrible,lumpy,not good service when asked to fix things,Much more!! More

Was this review helpful? Yes
Manager Assistant, General Manager at Catalonia Bavaro Beach, Casino & Golf Resort, responded to this review
16 May 2012

Dear Valued Client: Thank you for taking the time to give us feedback about your recent holiday experience at Catalonia Bavaro Resort. We give serious follow up to all comments received and use them to help us improve our services and facilities. Our sincere apologies for the inconveniences you may have encountered with your room during your stay. In the... More

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Additional Information about Catalonia Bavaro Beach, Casino & Golf Resort

  • Catalonia Bavaro
  • Catalonia Bavaro Beach Hotel
  • Catalonia Punta Cana
  • Catalonia Bavaro Resort
  • Catalonia Bavaro Beach
  • Catalonia Bavaro Beach Golf & Casino Resort
  • Punta Cana Catalonia
  • Catalonia Bavaro Beach Golf Casino Resort
  • Catalonia Bavaro Punta Cana
  • Punta Cana Catalonia Bavaro
Address: Playas De Bavaro | Cabeza de Toro, Punta Cana 2062, Dominican Republic
Price range (per night):* 131 AUD - 223 AUD

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Catalonia Bavaro Beach, Casino & Golf Resort
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