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All 98 Punta Cana hotels »

The Reserve at Paradisus Palma Real

4.5 of 5
Playa de Bavaro, Punta Cana 23000, Dominican Republic
Hotel amenities
The Reserve at Paradisus Palma Real
Ranked #8 of 98 hotels in Punta Cana
4.5 of 5 stars 475 Reviews
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475 reviews from our community

What travellers say about this hotel
  • Golf cart(18)
  • Very good(18)
  • Gabi beach(13)
  • Room service(13)
  • Main resort(11)
  • Time share(9)
  • Family concierge(6)
  • Bedroom master suite(5)
  • Kids zone(5)
  • Sol Melia(4)
Traveller rating
    301
    107
    38
    15
    14
Only show reviews for Family (207) | Couples (198) | Business (3)
Date Rating
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 26 May 2012 NEW
1
person found this review helpful

First, they convinced us to pay for an upgraded room then if you turn them down on the high pressure sales pitch for more stays at other resorts, you will be left alone! And I mean alone. No service at all. For the thousands of dollars spent one would think that the AC would work. But noooooo, we come from... More

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O'Fallon, Missouri, United States
1 review
4 of 5 stars Reviewed 25 May 2012 NEW

My family and I stayed at the Reserve at the Paradisus Palma Real. This is a beautiful property (so is the non reserve side). What we especially loved was the service by everyone at the Reserve properly but wanted to give one person a specific thank you. Adalberto Jimenez was a jack of all trades. He cooked, he got towels,... More

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Buenos Aires
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 22 May 2012 NEW
1
person found this review helpful

We spent 9 nights in late March and had a great time there, the place has a very nice infrastructure, pools everywhere, lovely rooms and a superb layout, with the con of being a little far from the beach, forcing you to a 10 min walk, or wait for the golf cart. Some bicycles would be a good idea. Having... More

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Rafael Torres, General Manager at The Reserve at Paradisus Palma Real, responded to this review
25 May 2012

Dear guest, It is truly a pleasure for me to hear that you had a great stay at our The Reserve at Paradisus Palma Real Resort, and that you appreciated the friendliness and dedication of our staff. We are aware that it is thanks to our excellent team that we are able to accomplish our goal - the total satisfaction... More

Dallas, Texas
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 21 May 2012 NEW
1
person found this review helpful

We were in the Family Concierge section on the second floor. Our room was beautiful. Our stay was so nice and relaxing. Our concierge, Yiselle who was very sweet and called us frequently throughout our stay. No one ever bothered us with a sales pitch which I am very glad they did not because it would have been a waste... More

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Rafael Torres, General Manager at The Reserve at Paradisus Palma Real, responded to this review
25 May 2012

Dear guest, I would like to extend my gratitude for selecting us to celebrate your family vacation and for sharing the impressions of your recent stay. It is a pleasure for me to hear that you had an awesome family vacation with us. I regret that Vento Restaurant did not meet your expectations. You may rest assured that I took... More

Middletown, New York
1 review
5 of 5 stars Reviewed 20 May 2012

This past March my wife and I had the pleasure to stay at the Reserve in the Palma Real Punta Cana hotel. We planned to stay for 2 week as we were celebrating our Wedding on the 17th of March. From the moment you walked in you were greeted with friendly faces. The service was great! From the Maletero who... More

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Rafael Torres, General Manager at The Reserve at Paradisus Palma Real, responded to this review
25 May 2012

Dear Steven, At the Reserve at Paradisus Palma Real we have a commitment to provide quality service beyond our guests’ expectations and it is a real pleasure for us to learn that we have achieved our goal. It is a real honour for me to hear your comments about our facilities and the exceptional service you have received from all... More

Stamford
1 review
5 of 5 stars Reviewed 19 May 2012

Every year my wife and I visited different places for vacation, by far this is the best time ever. Although the facilities are gorgeous, the food is impeccable, what makes this place different is the people who worked there. Although dominicans are very friendly people. People in the hotel goes beyond any expectations. It seems to me that they know... More

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Rafael Torres, General Manager at The Reserve at Paradisus Palma Real, responded to this review
25 May 2012

Dear guest, Allow me to express my gratitude for taking some of your valuable time to let us know the impressions of your recent stay with us. One of our goals is to create wonderful and unforgettable memories and it is a real pleasure to learn we were able to achieve that goal. Thank you for your kind compliments of... More

Detroit, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 18 May 2012
1
person found this review helpful

My girlfriend and I visited The Reserve for 7 nights in late April/early May. We both had a wonderful time and would definitely consider staying here again! Here are our opinions, for what they're worth. For some perspective, we're in our early 30's, love to travel, and don't consider ourselves hard to please. The one negative experience was with our... More

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New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 18 May 2012

First of all the place is gorgeous. Unbelievable grounds & stunning rooms. My husband & I previously stayed here 3 years ago at the main hotel in the Royal Service section. We were there when the Reserve section had its Grand Opening. We took a tour and couldn't wait to return to the Paradisus Reserve section with our kids. Upon... More

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Arlington, Virginia
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 17 May 2012
2
people found this review helpful

I'll start with the good: -The property is incredibly beautiful with finely manicured landscaping. -The pool area is spacious and uncrowded -The hotel rooms are amazing... very clean and large with nice furniture. -The Spa is fantastic... very relaxing and peaceful -Gabi beach is nice and uncrowded. If you're looking for crystal blue water, I wouldn't recommend Punta Cana. The... More

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Brooklyn, New York
1 review
5 of 5 stars Reviewed 16 May 2012

This resort is upscale but relaxed, very well maintained and spotless. There are several retaurants and bars, a lovely beach area and many amenities. However, we found the outstanding feature to be the extremely friendly and helpful staff, starting with trhe bellmen, through the reception desk and certainly including the maids and the servers in the restuarants and bars. We... More

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Additional Information about The Reserve at Paradisus Palma Real

Playa de Bavaro, Punta Cana 23000, Dominican Republic
Price range (per night):* 364 AUD - 1,048 AUD

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The Reserve at Paradisus Palma Real
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