My husband and I stayed here for 5 days and 4 nights. The staff is wonderful especially.... Juan, Licowdy, Antonio and Pasquale. The resort was perfect for our 2nd Honeymoon. The resort is nice and close to the ocean, which makes life so much easier. The food and drinks were great. Our favorite places to eat were the ElCano for... More

The Cayena section of the VIK was supposed to be the "5 star" part of the resort unfortunately this was no the case. On our arrival they did not have our suite ready so we had to spend the first night at the VIK (rooms are terrible dated and not that clean) once over to the Cayena side we were... More

When we first arrived our room on the Cayena side was not available, they had overbooked the hotel, they sent us back to Arena side and gave us a lovely pool side view on Bldg 3 for that night, and the next day, went to see our Tour Agent rep, who talked in spanish to someone and they got us... More

The beach is the best thing about this place,,, the rooms need work from new beds to new Ac...Although most of the staff is willing to listen and help with your concerns some just brush you off and give you a lame excuse... There are no ocean front rooms they are only for time share people and if you notice... More

This is my second trip to Cayena Beach as my parents are timeshare owners here. Although as mentioned in other reviews, the rooms are not as luxurious as some resorts the ocean-view rooms make up for that. Being able to go to sleep each night listening to the ocean waves and to wake up to the sunset over the water... More

The good: Warm, helpful, friendly staff, amazing beach, and clean resort with good food. The bad: Our first room was two single beds, a fan that clicked all night, and a noisy parrot outside our room. We got moved after the second night and things were better, but what hotel offers two single beds in the first place? More

My Boyfriend and I booked our stay through interval 4 months prior to our trip (we booked everything on september and just got back from the hotel), and when we got there we had the not so pleasant surprise of being put in a room wiht two single beds on the room (despite having booked a room that what supposed... More

I found this resort to be a wonderful resort and especially after all we had read about it. I have travelled the world extensively and so at times wonder what people anticipate or expect. Our trip began with Barbaras excellent client services to us (thank you!). The rooms were exactly as the photos showed - perhaps not new but extremely... More

The beach and pool area was beautiful and relaxing, but the rooms were terrible and the staff in the office were unpleasant and difficult. There are no "non-smoking" rooms so all of the poorly lit rooms reek of stale smoke. 44 of 47 rooms have 2 double, not queen sized, beds leaving only 3 rooms with king sized beds. Their... More