Barcelo Puerto Plata (Dominican Republic): See 1,852 Resort Reviews and 1,958 Photos

LudaA_13

Toronto, Canada

2 reviews

Reviews in 2 cities

1 helpful vote

“Overall not bad”

Reviewed 16 May 2013 NEW

So, we stayed at this resort April 29-May 13. I really liked it, but a few things did make my vacation not so perfect. CHECK-N was real long, although we bought a prestige class package. And then we really had to wait for 3,5 hours until our room is ready. It was a Labour day weekend, so although we arrived... More

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Dear Guest, Receive the warmest greetings from Barceló Puerto Plata. We would like to thank you for posting such a delighting comment and for having chosen us to spend your vacations. It is extremely rewarding to read we were able to provide you an excellent vacations and that we were able to fulfill all expectations. Thank you for such encouraging... More

Dan H

Toronto, Canada

1 review

“Barcelo 2013”

Reviewed 15 May 2013 NEW

My wife and I went to Barcelo from April 18-25 inclusive. We found the resort to be very clean with exceptional service. We were lucky to experiance 4 a la cartes and found them all to be excellant. The buffet was also very good with plenty of choices for all services. The wait staff were ever vigilant in getting you... More

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Dear Guest, Thank you for taking the time to comment regarding your recent stay at Barceló Puerto Plata. we are delighted to read that your expectations were met or exceeded and that you will return to us when you next visit at Barceló. Your feedback is invaluable and much appreciated, as it enables us to constantly monitor and improve the... More

SarahMB28

New York City, New York

Senior Reviewer

6 reviews

Reviews in 4 cities

3 helpful votes

“Fun place!”

Reviewed 14 May 2013

I stayed here last weekend and it was so nice! The pool has a swim-up bar (although only open till 6), and the beach is beautiful and clean! The food was okay, a little bland, but nothing terrible. We stayed in a suite, and the room was beautiful. However, our room was located on the edge of the resort and... More

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Dear Guest, We appreciate your comments regarding your stay at Barceló Puerto Plata on Tripadvisor! It is always a pleasure to receive positive feedback. We will share your comments with our team, who we are certain will be encouraged by your remarks. The hotel continuously strives to meet your needs and expectation. Once again, thank you for your comments. We... More

dianneb57

Gananoque, Canada

1 review

“Peurto Plata is off destination list”

Reviewed 13 May 2013

We spent 10 days April 27 - May 7th. Resort was ok, however will not return. We arrived to a full resort, however the lions share of visitors were local Dominicans. Unaware that we were arriving on a Dominican long weekend. We found the locals were very rude and dominated the pool, the bars and showed little respect for the... More

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Dear Guest, We appreciate your comments regarding your stay at Barceló Puerto Plata on Tripadvisor! It is always a pleasure to receive feedback from our guest. We would like to offer our sincerest apologies for the inconvenience that you have experienced. At the same time you can feel assured that your comments helped us identify or focus on any possible... More

b3achl0ver

Mass

Reviewer

4 reviews

Reviews in 3 cities

8 helpful votes

“Made the best of it...disappointed, will not return”

Reviewed 13 May 2013

Just got back from the Barceló with my husband, we were there from May 3-11. To pretty much sum up our stay at the Barceló...we "made the best of it". I've stayed at numerous Barceló's but this one has got to be the worst, such a shame to the hotel chain. I had read about the warnings here on tripadvisor... More

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Problem with this review?

Dear Guest, We appreciate your comments regarding your stay at Barceló Puerto Plata on Tripadvisor! It is always a pleasure to receive feedback from our guest. We would like to offer our sincerest apologies for the inconvenience that you have experienced. At the same time you can feel assured that your comments helped us identify or focus on any possible... More

Dreamcatcher C

Halifax, Nova Scotia, Canada

Senior Reviewer

9 reviews

Reviews in 3 cities

“nice destination”

Reviewed 12 May 2013

7 days April 29th-May6th. As always I did not expect the property to be a North American 4star but it was actually clean the food not bad. The beaches are not dirty and the pools seemed to be clean as well no complaints. The only complaint about the room is that the balcony looked at a beautiful path that led... More

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Dear Guest, Thank you for taking the time to comment regarding your recent stay at Barceló Puerto Plata. we are delighted to read that your expectations were met or exceeded and that you will return to us when you next visit at Barceló. Your feedback is invaluable and much appreciated, as it enables us to constantly monitor and improve the... More

Dorie K

Gananoque Ontario

1 review

1 helpful vote

“Will not return”

Reviewed 11 May 2013

Went for 10 days April 27 - May 7. Was a little disappointed, with the rooms, they seemed outdated and lacked TLC. The food at buffet was OK, the Bavarian was terrible, overcooked and very rushed, the Italian was 5 star perfect. When we arrived the hotel was very busy the pool was so full hard to find a chair... More

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Dear Guest, Please receive the warmest greetings from Barceló Puerto Plata. Thank you for sending along your comments as our guest’s experiences plays a key role in this continuous process. We would like to apologize for not completely fulfilling your expectations and we are deeply sorry for the inconveniences you encountered. There are always different perceptions with the product and... More

Lifeistoooshort

Alberta

2 reviews

Reviews in 2 cities

2 helpful votes

“A trip with friends/RELAX! you are on holidays!!!”

Reviewed 10 May 2013

Was at the Barceló from April 19th till the 26th 2013. We arrived late evening on the 19th. The check in wasn’t that bad. It takes time but what can you do when a full bus arrive. All our rooms were ready (4 of them ). We took a shower and we were on our way to the disco! Music... More

Was this review helpful? Yes 1

Problem with this review?

Dear Guest, We appreciate your comments regarding your stay at Barceló Puerto Plata on Tripadvisor! It is always a pleasure to receive positive feedback. We will share your comments with our team, who we are certain will be encouraged by your remarks. The hotel continuously strives to meet your needs and expectation. Once again, thank you for your comments. We... More

LOVETOTRAVELSYDNEY

Sydney, Nova Scotia

Senior Reviewer

8 reviews

8 hotel reviews

Reviews in 6 cities

37 helpful votes

“Go Premium!”

Reviewed 9 May 2013 via mobile

It really is amazing how different your experience can be from other travellers that travelled the same time as us. My husband &I arrived April 9th - 23rd with no expectations after reading previous reviews. I don't know what these other travellers expect for what they pay...but they should be investing in higher price vacations...in my eyes, we received more... More

Was this review helpful? Yes 6

Problem with this review?

Dear Guest, Thank you for taking the time to comment regarding your recent stay at Barceló Puerto Plata. we are delighted to read that your expectations were met or exceeded and that you will return to us when you next visit at Barceló. Your feedback is invaluable and much appreciated, as it enables us to constantly monitor and improve the... More

Brittany M

Halifax, Canada

1 review

3 helpful votes

“First time - Great Vacation 04/24-05/01”

Reviewed 8 May 2013

I traveled with a group of 12 family members during the week of April 24-May 1st. It was our first time staying at this resort, and we were all very pleased! The service was exceptional, the staff was always going out of their way to serve us. Especially Simon at the main bar near the lobby, he was such a... More

Was this review helpful? Yes 3

Problem with this review?

Dear Guest, We appreciate your comments regarding your stay at Barceló Puerto Plata on Tripadvisor! It is always a pleasure to receive positive feedback. We will share your comments with our team, who we are certain will be encouraged by your remarks. The hotel continuously strives to meet your needs and expectation. Once again, thank you for your comments. We... More

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Barcelo Puerto Plata Resort

Barcelo Puerto Plata

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