We stayed here for two nights in Jan 2012 and overall had a fantastic time. The room itself was spacious and clean and nicely decorated. The bathroom was small and little outdated, but was adequate and very clean. Definately the best value for money in the capital. The hotel itself feels very special, it has an authentic charm. El Patio... More

A wonderful old world experience in the Colonial Zone of Santo Domingo, within easy walking distance of all the attractions. Dining in El Patio restaurant at night, with the stars above, is not to be missed. More

I wanted to show my fiancée all that the Colonial City can offer. I chartered a driver from Punta Cana to take us to Santo Domingo. Unfortunately, I didn't book the hotel in advance as I thought June was low season and I could easily get into the Nicolas de Ovando hotel. It was full. Thankfully, their staff referred us... More

Very small (19 rooms only) hotel in an over 400 years old building in the Zona Colonial. Very close to all major sights. The service is excellent, our room was palatial although a little worn. The restaurant had great food. More

My daughter just had her wedding and reception in the Hotel Frances. The building, staff and food were excellent, and I would highly recommend staying here. We stayed at a different hotel in Santo Domingo, but next time I would definitely stay at Hotel Frances. The hotel makes you feel like you're in Spanish Colonial times and they have done... More

I have recently booked with this hotel through expedia. I have had some health problems and needed to change the date. I was told that was not possible. I was also told I was not eligible for any refund. I have travelled a fair bit and can usually work around delays or problems.. Aparently not so with this hotel chain.... More

I was referred by someone that this hotel was in the Colonial District and featured a unique atmosphere. I loved the brick roadway that led to the hotel entrance. The entrance was so tiny that you could miss it with the blink of an eye. Not to mention, it is a one way street and you can get easily turned... More

The building itself is centuries old however this old convent has all the necessary upgrades Like all the other places bar and table staff is alwaus asking for tips ( annoying even) - aside from that the open court and the tables outside made it for such a memorable business trip Dont walk outside at night - just dont. I... More

Rooms are located around a central atrium. Place has character as it is located in an old building. Rooms are good with all expected amenities. There is no pool or gym. Free wifi. I loved the breakfast as it was european in style with selection of cold meats,cheese and fruit. There was a degree of quality. located in colonial area... More