We recently spent 7 days at Hotel Occidental and were very satisfied with our stay. Being super sporty we made the most of all the sports activities on offer and I treated myself to several incredible massages. We found the staff to be very helpful and made us feel at home. Our room was really spacious and very clean. If... More

Had a really lovely time here, big rooms and loads of great communal space to explore. Would definitely recommend. The staff were helpful and pleasant and we really enjoyed everything. We particularly liked the spacious rooms and pool areas

Bearing in mind this is Cuba, we were impressed by the hotel. The management went out of their way to make our stay a pleasant one. Room was large and pleasant, food was good, location was convenient.

We spent two days in april and really and I found a good option to know the city of Havana. The hotel is quite close to the Malecon and the Vedado and 10 minutes from the old town. Room is ok, spacious with averything you may need and the buffet for breakfast is good with all you need. But the... More

We stayed in this hotel for three nights fom some of the previouis revies it sounded like a place from hell,but we found it fine. The room was spacious and clean. The food was fine,as good as it gets in Cuba. The staff were attentive, and dealt with a blocked plug hole-par for the course in Cuba,and a new shower... More

Considering previous reviews, I was quite worried that our group planned to stay in this hotel for 2 nights, but it certainly was quite a reasonable hotel- rooms, public areas & breakfast. One must remember it's a hotel in Cuba and not in Europe. Our stay was short to fully exploit the hotel facilities, as we traveled all day.

This is a large hotel with an attractive lobby. Our room, which faced the road with interrupted views towards the sea - a ten minute walk away, was very large and also had a very big bathroom with a spa bath which we did not use. There were two double beds in the room with comfortable pillows. The chairs and... More

We stayed for 3 nights at the hotel, and it was a great base for exploring the city. There is a very convenient shuttle bus to and from the city centre, only a 10 minute ride, so we were able to do lots of things in the city, but also relax by the pool away from the bustle of the... More

The room was big. The hotel was ok, service wasn't great, thought generally the staff in the bar were rude. Everyone seemed more interested in themselves. Need to go on a customer service course. Drinks were awful. Food, not good. Location was too far out from town though that's the fault of our travel agent. Spent first 3 days of... More